Learning Associate – Saudi Nat

Afaq - Warehouse Branch (Amazon); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global logistics company in Riyadh is seeking a Learning Associate/Trainer to coordinate and execute training for the Fulfilment Center. The role involves evaluating and refining training processes, supervising instructors, and analyzing data to enhance the learning experience. Candidates should have 1+ years of experience with Microsoft Office and a high school diploma. The position requires flexibility in work hours and the ability to perform physical tasks.

Qualifications

• 1+ years of experience with Microsoft Office.
• Ability to work flexible hours including weekends and holidays.
• Capacity to lift up to 49 pounds and stand for long periods.

Responsibilities

• Coordinate and execute training for Fulfilment Center processes.
• Act as a supervisor for Instructors and Peer Trainers.
• Deliver training and observe coaching to improve learning experiences.

Skills

Microsoft Office products and applications

Organizational skills

Data analysis

Education

High school or equivalent

Job description

Description

The Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Fulfilment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfilment Center workforce.

Key job responsibilities

• Willing to work flexible schedules/shifts
• Act as a supervisor for Instructors and Peer Trainers with new hires
• Deliver Instructor training, observation and coaching to the MENA Standard
• Ensure training records are kept up to date through the console
• Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experience
• Use and analyze data on a daily basis to improve NH learning experience
• Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
• Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
• Work with operations on a skill matrix to highlight gaps for critical role training
• Support operations with the delivery of critical role training
• Improve processes from gathering feedback and analyzing data
• Support the recruitment of Instructors and Peer Trainers
• Attend meetings when required and provide information required
• Work in partnership with the agency managers to improve new hire performance
• Support MENA level projects with feedback and improvements

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

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