Learning Associate, KSA L&D

Amazon; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global e-commerce leader in Dammam is expanding its Learning team and seeks a Learning Associate. This role involves executing training, coaching associates, and partnering with Operations Leaders to enhance training processes. The ideal candidate has a Bachelor's degree and exceptional communication skills to foster development. Join a team committed to delivering excellent results and customer satisfaction.

Qualifications

• Strong communication skills, able to engage with groups and individuals.
• Experience in coaching and mentoring associates.
• Ability to improve operational metrics and performance.

Responsibilities

• Execute standard trainer tasks as per checklist.
• Deliver network standard training.
• Partner with Operations Leaders to enhance training processes.
• Coach associates to improve job performance.
• Manage training compliance and record accuracy.

Skills

Excellent communication skills

Goal oriented

Customer obsessed

Coaching abilities

Ability to follow up

Education

Bachelor's degree

Job description

Description

We\'re expanding our Learning team within Amazon Operations! If you\'re interested in joining a business where you can achieve amazing results and put smiles on people\'s faces, this could be the role for you.

The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will have excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meet time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains \"customer obsessed\". Demonstrates a positive \"can do\" demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics. Improves associates\' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.

Key job responsibilities

The Learning Associate will achieve this objective by:

• Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
• Delivering network standard training
• Partnering with Operations Leaders to Evaluate and improve training processes within work areas
• Directly coaching associates to improve job performance
• Managing training compliance to ensure accurate training records are housed correctly

Basic Qualifications

• Bachelor\'s degree

Preferred Qualifications

• Experience implementing lean principles and process improvement in an operational environment
• Experience providing training and mentorship

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.