Learning Associate, AMZL Transportation Field L&D

Afaq - Warehouse Branch; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A logistics company in Riyadh seeks a Learning Associate to enhance training processes and support associate development. The candidate should have a Bachelor's degree and excellent communication skills. Responsibilities include delivering training, coaching associates, and managing training compliance. The role promotes a customer-obsessed culture within the team.

Qualifications

• Strong ability to give and receive feedback effectively.
• Comfortable talking in front of groups and one-on-one.
• Ability to follow up and meet time commitments.

Responsibilities

• Executing all standard trainer tasks as outlined.
• Delivering network standard training.
• Directly coaching associates to improve job performance.
• Managing training compliance for accurate training records.

Skills

Excellent communication skills

Goal oriented

Customer obsessed

Education

Bachelor's degree

Job description

We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.

The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he / she is assigned.

The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains “customer obsessed”. Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.

The Learning Associate will achieve this objective by :

• Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
• Delivering network standard training
• Partnering with Operations Leaders to Evaluate and improve training processes within work areas
• Directly coaching associates to improve job performance
• Managing training compliance to ensure accurate training records are housed correctly

BASIC QUALIFICATIONS

• Bachelor's degree

PREFERRED QUALIFICATIONS

• Experience automating routine tasks
• Knowledge of network design, protocols and troubleshooting
• Experience driving projects to improve operations and support-related processes
• Experience coaching managers and supervisors to use company best practices for maximum effectiveness
• Experience in systems training as a trainer

Our inclusive culture empowers Amazonians to deliver the best results for our customers.