Learning Associate, AMZL Transportation Field L&D

Amazon; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global technology leader is seeking a Learning Associate in Riyadh, Saudi Arabia. This role involves training associates, enhancing job performance, and driving operational success. Candidates should possess a Bachelor's degree and excellent communication skills, with an emphasis on customer satisfaction. Join a collaborative environment where personal and professional growth is encouraged.

Qualifications

• Must have a Bachelor's degree.
• Excellent communication skills, both group and one-on-one.
• Ability to follow up and meet deadlines.

Responsibilities

• Execute standard trainer tasks as per the Trainer Standard Work Checklist.
• Deliver standard network training.
• Partner with Operations Leaders to improve training processes.
• Coach associates to enhance job performance.

Skills

Excellent communication skills

Ability to give and receive feedback

Goal-oriented

Customer obsession

Positive demeanor

Education

Bachelor's degree

Job description

Description

We're expanding our Learning team within Amazon Operations! If you're interested in joining a business where you can achieve amazing results and put smiles on people's faces, this could be the role for you.

The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains "customer obsessed". Demonstrates a positive "can do" demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics. Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.

The Learning Associate will achieve this objective by:

• Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
• Delivering network standard training
• Partnering with Operations Leaders to Evaluate and improve training processes within work areas
• Directly coaching associates to improve job performanceManaging training compliance to ensure accurate training records are housed correctly

Basic Qualifications

• Bachelor's degree

Preferred Qualifications

• Experience automating routine tasks
• Knowledge of network design, protocols and troubleshooting
• Experience driving projects to improve operations and support-related processes
• Experience coaching managers and supervisors to use company best practices for maximum effectiveness
• Experience in systems training as a trainer

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.