Lead Front Desk & Guest Services

Shangri-La; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Jeddah is seeking a Front Office Duty Manager responsible for supervising the Front Office services and ensuring guest satisfaction. Ideal candidates should have at least 2 years of experience in an international hotel, possess strong leadership skills, and be fluent in English and Arabic. This role requires a pleasant attitude and initiative to enhance guest loyalty and operational efficiency.

Qualifications

• Minimum 2 years as Assistant Front Office Manager in an international class hotel.
• Takes ownership and initiative.
• Ability to lead a team.

Responsibilities

• Supervises all Front Office Service ensuring efficiency.
• Builds relationships with guests for loyalty.
• Conducts training of new staff when necessary.

Skills

Team leadership

Fluent in English and Arabic

Initiative

Job description

A luxury hotel in Jeddah is seeking a Front Office Duty Manager responsible for supervising the Front Office services and ensuring guest satisfaction. Ideal candidates should have at least 2 years of experience in an international hotel, possess strong leadership skills, and be fluent in English and Arabic. This role requires a pleasant attitude and initiative to enhance guest loyalty and operational efficiency.