Laundry Valet

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prestigious hotel in Makkah is seeking a dynamic Laundry Valet to ensure timely laundry service for guests. Responsibilities include pick up and delivery of laundry, verifying items, and maintaining high service standards. Candidates should have vocational training in laundry operations and possess strong communication skills. Join a fast-paced environment where attention to detail and excellent guest service are vital.

Qualifications

• Ideally have vocational training within the laundry operation and previous experience in a similar role.
• Good command of English communication skills and a positive, friendly attitude are essentials.

Responsibilities

• Responsible for pick up and delivery of guest laundry.
• Collect laundry and dry cleaning bags from guest rooms.
• Count and verify all items as per the laundry and dry cleaning lists.
• Report immediately any guest valuables or items found in pockets.
• Check all items for damage and stains and take appropriate action.
• Assist in the loading and unloading of dryers.

Skills

Good command of English communication

Positive attitude

Friendly attitude

Attention to details

Ability to work under pressure

Education

Vocational training in laundry operation

Job description

We are currently looking for dynamic and self‑motivated Laundry professionals who want to move their careers forward. As a Laundry Valet you are responsible to ensure that laundry service required by our guests is met on time and with the highest possible standards. Your key responsibilities include:

• Responsible for pick up and delivery of guest laundry
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
• Report immediately any guest valuables or items found in pockets of clothes sent to laundry
• Check all items for damage and stains and take appropriate action to rectify these issues
• Responsible for collecting and delivering outside guest laundry or dry cleaning and assist marker when necessary
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items
• Assist in inventories and attend all trainings as informed and scheduled

Skills

Education, Qualifications & Experiences: You should ideally have vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess the following competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork