Laundry Valet

Rotana Hotels; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in the Makkah Region is seeking dynamic Laundry professionals to advance their careers. Responsibilities include handling guest laundry pick-up and delivery, verifying items, and ensuring customer satisfaction. Candidates should have vocational training in laundry operations and good English communication skills. This role offers a chance to thrive in a fast-paced environment.

Qualifications

• Previous experience in a similar role is preferred.
• Positive and friendly attitude is essential.

Responsibilities

• Responsible for pick up and delivery of guest laundry.
• Verify items and record collection and delivery times.
• Check items for damage and take appropriate actions.

Skills

English communication skills

Teamwork

Customer focus

Education

Vocational training in laundry operation

Job description

Job Description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

Responsibilities

• Responsible for pick up and delivery of guest laundry
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry
• Check all items for damage and stains and take appropriate action to rectify these issues
• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items
• Assist in inventories and attend all trainings as informed and scheduled

Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.

Knowledge & Competencies

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork