Laundry Manager- (Muslims Only)

FAIRMONT; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality group is seeking a Laundry Manager in the Makkah Region of Saudi Arabia. This role involves overseeing the laundry operations, managing linens, and leading a dedicated team. Essential qualifications include 10+ years in hotel laundry management, strong leadership, and communication skills, with Arabic language proficiency preferred. Join us and help maintain high service standards while ensuring operational efficiency. Discover a rewarding career that blends purpose with your daily tasks.

Qualifications

• 10+ years of experience in hotel laundry operations.
• Previous leadership experience required.
• Knowledge of safety precautions and occupational hazards.

Responsibilities

• Lead daily laundry operations and ensure service standards.
• Manage linen inventory and quality controls efficiently.
• Oversee training and recruitment of laundry staff.

Skills

Leadership skills

Communication

Interpersonal skills

Problem-solving abilities

Organizational skills

Team collaboration

Education

University / College degree in a related discipline

Tools

Microsoft Windows applications

Job description

Job Description

Reporting to Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following :

• Consistently offer professional, friendly and engaging service
• Lead and manage the day‑to‑day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required
• To liaise with the Valet Supervisor in order to ensure an efficient Uniform Program that includes proper inventories, ordering and distribution of uniforms, as well as preventive maintenance program for proper upkeep of all uniforms.
• To take full responsibility for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and to ensure accurate linen distribution to guest floors and Food & Beverage outlets.
• To keep records of linen productions and losses, and to maintain proper linen discard programs, including rag control and distribution.
• Conduct regularly scheduled departmental meetings
• Manage the departmental budget in a fiscally responsible manner
• Oversee the recruitment and training of all Laundry Colleagues
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous leadership experience required
• Computer literate in Microsoft Window applications preferred
• University / College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• At least 10 years of quality managerial experience in commercial or hotel large‑Scale laundry operations
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Knowledge of occupational hazards and of necessary safety precautions
• Arabic language proficiency is preferred; knowledge of additional languages is an advantage

Additional Information

Why work for Accor?

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS