Last Mile Logistics Coordinator — Remote & Flexible

Chalhoub Group; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury retailer in the Middle East is seeking an operations specialist to monitor and assess driver performance, generate daily reports, and resolve delivery issues. The ideal candidate will have proficiency in English and strong communication skills, with experience in last-mile logistics being highly desirable. This role offers opportunities for personal development and a competitive benefits package including health care and flexible working.

Benefits

Health care

Child education contribution

Remote and flexible working policies

Employee discounts

Qualifications

• Ability to track and assess driver performance effectively.
• Strong problem-solving abilities to resolve operational issues.
• Communication skills necessary to engage with management.

Responsibilities

• Monitor driver performance including punctuality and accuracy.
• Generate and share daily performance reports with management.
• Oversee and verify all dispatching activities.
• Resolve delivery-related issues with quick turnaround.
• Coordinate and follow up on uncollected orders.
• Respond promptly to customer service emails.
• Communicate daily updates and metrics with management.

Skills

Intermediate/ Advanced English Language

Excellent Communication Skills

Proficiency in Microsoft Office Suite

Experience in last-mile logistics

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

A luxury retailer in the Middle East is seeking an operations specialist to monitor and assess driver performance, generate daily reports, and resolve delivery issues. The ideal candidate will have proficiency in English and strong communication skills, with experience in last-mile logistics being highly desirable. This role offers opportunities for personal development and a competitive benefits package including health care and flexible working.