L1 NOC Engineer (Saudi National)

SAT Microsystems; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology firm in Jeddah is seeking a dedicated L1 NOC Engineer. This role is essential for monitoring network operations, ensuring service delivery, and resolving issues swiftly. Ideal candidates are Saudi nationals with a degree in computer science or IT, basic networking knowledge, and strong problem-solving skills. The position requires working in shifts for 24/7 support in a dynamic environment, with opportunities for growth in network operations.

Qualifications

• Saudi National with valid proof of nationality.
• Basic understanding of network protocols, devices, and troubleshooting tools.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Monitor network performance and troubleshoot issues.
• Respond to network alarms and alerts.
• Coordinate with higher-level NOC engineers.
• Document network status and resolutions.
• Perform routine network maintenance tasks.
• Communicate with stakeholders about network status.
• Support implementation of new network technologies.

Skills

Network protocols understanding

Analytical skills

Problem-solving skills

Communication skills (Arabic and English)

Education

Bachelor's degree in Computer Science or IT

Job description

We are seeking a dedicated L1 NOC Engineer to join our dynamic IT team in Jeddah. This role is vital for monitoring and maintaining our network operations, ensuring seamless service delivery and swift issue resolution. This opportunity is exclusively open to Saudi nationals committed to advancing their career in network operations within a leading technology environment.

Responsibilities

• Monitor network performance and troubleshoot issues to ensure high availability and reliability of services.
• Respond promptly to network alarms and alerts, identifying root causes and initiating corrective actions.
• Coordinate with higher-level NOC engineers and other IT teams to resolve complex network incidents.
• Document network status, incidents, and resolutions clearly and concisely for future reference.
• Perform routine network maintenance tasks, including updates, backups, and configuration audits.
• Communicate effectively with stakeholders regarding network status and ongoing issues.
• Support the implementation of new network technologies and assist with related testing activities.

Qualifications

• Saudi National with valid proof of nationality.
• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Basic understanding of network protocols, devices, and troubleshooting tools.
• Strong analytical and problem‑solving skills with attention to detail.
• Ability to work under pressure and manage multiple priorities effectively.
• Good communication skills in both Arabic and English.
• Willingness to work in shifts to provide 24/7 network support.
• Eager to learn and grow within the network operations domain.