L&D Coordinator

Hilton Worldwide, Inc.; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking an L&D Coordinator to manage training programs and enhance the staff experience at DoubleTree by Hilton in Madinah. Key responsibilities include organizing and evaluating training initiatives, maintaining employee records, and supporting HR with hiring efforts. Strong communication and organizational skills are essential. Previous experience in a similar role is preferred. Join a team committed to delivering exceptional guest experiences in a dynamic work environment.

Qualifications

• Previous experience in an equivalent role.
• Ability to work independently or in teams.
• High level of accuracy in tasks.

Responsibilities

• Support the hotel with departmental training requirements.
• Organise, deliver, and evaluate training programmes.
• Maintain employee records and training calendar.
• Assist in recruitment and hiring of new team members.
• Ensure completion of training for safety regulations.

Skills

Good communication and people skills

Excellent organisational skills

Committed to delivering high customer service

Ability to work under pressure

Flexibility in work situations

Job description

Job Description – L&D Coordinator (HOT0C5UF)

Work Location: DoubleTree by Hilton Madinah Gate – Madinah Station, Al Hadra District, Madinah. The hotel is located near Madinah Railway station.

An L&D coordinator is responsible for organizing, delivering, and evaluating training programs to provide an excellent staff experience while supporting management on proper policies and procedures.

What will I be doing?

• Support the hotel with departmental training requirements.
• Organise, deliver, and evaluate training programmes as required.
• Maintain employee records, including personnel files and learning history.
• Schedule and coordinate training classes, maintaining the training calendar.
• Develop and distribute training brochures and flyers to notify team members of upcoming classes, track employee sign-ups, and prepare materials including certificates of completion.
• Assist the HR Administrator with recruitment and hiring of new team members.
• Ensure completion of training for hotel security, fire regulations, and other health and safety legislation.
• Assist in the organisation of team member social events.
• Assist and resolve team member and management queries.
• Hold monthly departmental meetings with trainers to ensure training needs are covered.

What are we looking for?

• Previous experience in an equivalent role.
• Good communication and people skills.
• Committed to delivering a high level of customer service, both internally and externally.
• Excellent organisational skills with a high level of accuracy.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure.
• Ability to work on their own or in teams.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day, and our amazing team members are at the heart of it all!