Key Accounts Manager, Consumables, Marketplace

Amazon; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company in Saudi Arabia is seeking a Key Accounts Manager to drive success for high-performing sellers in the KSA Marketplace. The role entails developing strategic business plans, building and executing acquisition strategies, and providing analytics-driven insights to improve seller performance. Strong experience in sales, account management, and fluency in both Arabic and English are essential for this position. Competitive compensation and opportunities for career growth are available.

Qualifications

• 5+ years of sales or account management experience.
• Experience exceeding sales goals.
• Strong communication skills for complex business concepts.

Responsibilities

• Lead analysis on seller performance to drive revenue growth.
• Develop business plans addressing key performance drivers.
• Build acquisition strategies to recruit sellers.

Skills

Sales experience

Account management

Data analysis

Fluency in Arabic

Fluency in English

Education

Bachelor's degree or MBA in management, business administration, economics, engineering, marketing

Tools

Excel

Job description

Key Accounts Manager, Consumables, Marketplace

Job ID: 3131318 | Afaq Q Tech General Trading

The Key account Management team is responsible for accelerating sales growth, expanding selection on the platform and improving retention among the existing Seller base. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders such as Fulfillment by Amazon, Sponsored Products, etc., and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces.

We are looking for an Account Manager to help shape the future of the Account Management program. The role is focused on driving success for some of the high performing sellers in the KSA Marketplace and leveraging key learning/feedback to improve the Amazon platform that will benefit all Sellers.

Key job responsibilities

Business Strategy and Planning:

• Lead deep dive analyses to uncover insights on seller performance and identify scalable opportunities to drive revenue growth and improve customer experience.
• Define the strategic direction for assigned territories, including growth targets, input/output goals, and performance benchmarks.
• Develop and execute business plans to address key performance drivers, leveraging data to influence stakeholders.
• Assess territory health, identify risks and opportunities, and implement long‑term strategies that maximize marketplace impact.
• Enable the adoption of account management best practices to enhance operational efficiency and seller success.

Seller Acquisition and Enablement:

• Build and execute acquisition strategies to identify, prospect, and recruit high‑potential sellers through data‑driven targeting and outreach.
• Manage a high‑quality pipeline of sellers, balancing short‑term acquisition goals with long‑term growth potential.
• Partner with new sellers to accelerate their launch, ensuring they adopt Amazon’s tools, systems, and performance standards effectively.
• Educate and influence sellers on Amazon’s high expectations for delivery, quality, and customer experience to ensure sustainable success.

Seller Growth and Relationship Management:

• Act as a trusted advisor to sellers, leveraging analytics, market insights, and business acumen to drive portfolio growth and operational excellence.
• Use category expertise to identify trends, emerging brands, and seasonal opportunities that inform seller strategies and product selection.
• Drive business reviews and performance discussions to align on strategic priorities and action plans.
• Track, analyze, and communicate business development results, identifying opportunities for process improvement and automation.

A day in the life

1. Interact with Key Sellers.
2. Sourcing new selection from sellers with potential to add more selection.
3. Stay laser focused on stocks for Key ASINs.
4. Sourcing Deals from sellers to delight our customers.
5. Maintaining sharp prices on the platform.

Basic Qualifications

• Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing.
• 5+ years of sales or account management experience.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
• Experience and track record of exceeding sales goals.
• Experience communicating complex business concepts in verbal and written form.
• Experience in business development, partner development, sales or alliances management.
• Speak, write, and read fluently in Arabic.
• Speak, write, and read fluently in English.

Preferred Qualifications

• Experience within e-commerce or Retail fields.
• Experience working with data and leveraging analytics to make decisions.
• Experience within FMCG sector.
• Experience within Beauty sector.

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