Key Account Specialist

مجموعة شركات الزاهد; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading automotive dealership in Dammam is looking for a Key Account Specialist to manage key client relationships and ensure customer satisfaction. The role involves driving sales growth by understanding client needs and collaborating with internal teams to provide tailored solutions. Ideal candidates should have experience in account management, strong communication skills, and a results-oriented mindset.

Qualifications

• Proven experience in account management or sales, preferably in the automotive industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and maintain strong relationships with key accounts.
• Analyze client data to identify opportunities for growth.
• Collaborate to create customized solutions.

Skills

Relationship Management

Sales Acumen

Analytical Skills

Communication Skills

Problem-Solving Abilities

Education

Degree in business, marketing, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

As a Key Account Specialist at our esteemed automotive dealership and distributor, you will play a pivotal role in managing and nurturing relationships with our key clients. Your primary focus will be to ensure customer satisfaction and drive sales growth by understanding the unique needs of each account. You will collaborate closely with various internal departments to deliver tailored solutions that meet and exceed client expectations. This position requires a blend of sales acumen, relationship management, and strategic thinking, as you will be responsible for identifying opportunities for upselling and cross‑selling our automotive products and services.

Responsibilities

1. Develop and maintain strong relationships with key accounts to understand their needs and provide exceptional service.
2. Analyze client data and market trends to identify opportunities for growth within assigned accounts.
3. Collaborate with sales, marketing, and product teams to create customized solutions that meet client requirements.
4. Prepare and present sales proposals, product demonstrations, and performance reports to clients.
5. Monitor account performance metrics and implement strategies to enhance client satisfaction and retention.
6. Address client inquiries and resolve issues promptly to maintain a high level of customer satisfaction.
7. Conduct regular business reviews with key accounts to assess performance and discuss future opportunities.
8. Stay updated on industry trends and competitor activities to inform strategic decision‑making.
9. Participate in trade shows and networking events to promote the company’s offerings and strengthen client relationships.
10. Collaborate with the finance team to ensure timely invoicing and account reconciliation.
11. Preferred Candidate: Proven experience in account management or sales, preferably in the automotive industry.
12. Exceptional communication and interpersonal skills to build rapport with clients.
13. Strong analytical and problem‑solving abilities to identify and address client needs effectively.
14. Ability to work independently and as part of a team, demonstrating initiative and a proactive approach.
15. Excellent organizational skills with the ability to manage multiple accounts simultaneously.
16. Familiarity with CRM software and Microsoft Office Suite for reporting and analysis.
17. Strong negotiation skills to achieve mutually beneficial outcomes.
18. Results‑oriented mindset with a track record of meeting or exceeding sales targets.
19. Willingness to travel as needed to meet with clients and attend industry events.
20. A degree in business, marketing, or a related field is preferred.

Skills

• Relationship Management: The ability to build and maintain strong relationships with clients is crucial. This skill ensures that clients feel valued and understood, leading to increased loyalty and retention.
• Sales Acumen: Understanding sales principles and strategies is essential for identifying opportunities and closing deals. This skill helps in achieving sales targets and driving revenue growth.
• Analytical Skills: The capacity to analyze data and market trends allows the Key Account Specialist to make informed decisions and tailor solutions to meet client needs effectively.
• Communication Skills: Strong verbal and written communication skills are necessary for presenting proposals, conducting meetings, and maintaining clear communication with clients and internal teams.
• Problem‑Solving Abilities: The ability to quickly identify issues and develop effective solutions is vital for addressing client challenges and ensuring satisfaction.