Key Account Manager KSA | Johnson & Johnson MedTech | Vision - Riyadh

Johnsons and Johnsons; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading healthcare company is seeking an experienced Key Account Manager in Riyadh to develop long-term client relationships and enhance e-commerce channels. Responsibilities include strategic account management, sales forecasting, and performance monitoring to ensure high customer satisfaction. The ideal candidate will have at least 5 years of experience in account management within the medical devices or pharmaceuticals field, demonstrated negotiation skills, and the ability to analyze market trends for business opportunities.

Qualifications

• Minimum 5 years of Key Account Management experience in Medical Devices, Pharmaceuticals or Consumer Goods.
• Experience in a multicultural environment with a strong track record.
• Strong negotiation skills and customer orientation.

Responsibilities

• Foster and sustain robust relationships with key clients.
• Develop and execute strategic account plans.
• Analyze e-commerce trends to identify growth opportunities.

Skills

Negotiation skills

Customer-oriented mindset

Data analysis

Excellent communication skills

Interpersonal skills

Education

MBA preferred

Job description

Job Function

MedTech Sales

Job Sub Function

Capital Sales -- MedTech (Commission)

Job Category

Professional

Job Location

Riyadh, Saudi Arabia

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose

We are seeking a results-driven Key Account Manager to oversee and develop long-term relationships with our most important clients. The Key Account Manager will be responsible for developing and implementing strategic account plans and commercial terms that align with the broader business goals and ensure high levels of customer satisfaction. Additionally, this position will focus on developing and overseeing the e-commerce channel to drive online sales and enhance customer engagement.

You will be responsible for

• Client Relationship Management: Foster and sustain robust relationships with key clients through consistent communication and regular engagement to ensure their needs are met and expectations exceeded.
• Account Strategy Development: Develop and execute strategic account plans tailored to the needs and goals of each key account.
• E-commerce Strategy Development: Analyze e-commerce trends, customer behaviors and competitive landscape to identify opportunities for growth. Monitor and evaluate the performance of e-commerce initiatives through analytics tools and customer feedback to measure success and optimize future strategies.
• Negotiation & Renewal: Lead contract negotiations and renewals, ensuring mutually beneficial and sustainable agreements.
• Performance Monitoring: Track account health metrics and performance, ensuring customer satisfaction and loyalty.
• Opportunity and Threat Analysis: Analyze customer business opportunities and threats and design plans to capitalize on them to drive growth and mitigate risk. Identify opportunities for field sales force to secure sales within each Key Account.
• Sales forecasting: Create precise sales predictions for key accounts by examining historical data, industry trends, and customer insights to guide business strategies and optimize resource distribution.
• Cross-Functional Collaboration: Work closely with sales, marketing, and supply team to align products/services with client needs.
• Market Insights: Analyze market trends and client needs to identify new business opportunities.
• Reporting & Analysis: Prepare regular reports on account progress, forecasting, and sales performance.

Qualifications / Requirements

Experience Required

• Education: MBA preferred
• Years of Experience: Minimum 5 years of Key Account Management experience in Medical Devices, Pharmaceuticals or Consumer Goods. Experience in a multicultural environment and strong track record of achievements.
• Strong negotiation skills and a customer-oriented mindset.
• Experience with data analysis and the ability to derive actionable insights.
• Excellent communication and interpersonal skills.
• Language: Very good command of English. Native (or strong) command of Arabic is an asset.
• Location: Riyadh, Kingdom of Saudi Arabia

Required Skills

Content not specified, omitted.

Preferred Skills

Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection