Key Account Manager- Events & Expo

M I R A CONSTRUCTION L.L.C; Dammam; On-site; SAR 120,000 - 180,000; Full time

Job summary

A construction and events management company in Dammam is seeking a Key Account Manager for Events & Expo. The role involves managing high-value client relationships, business development, and project coordination within the events sector. Candidates should have a Bachelor's degree and 3-7 years of relevant experience in events or exhibitions. Strong negotiation and communication skills are essential, alongside proficiency in MS Office and CRM systems. This position requires flexibility for client meetings and site visits.

Qualifications

• 3-7 years of experience in events/exhibitions.
• Strong understanding of event production and operations.
• Excellent negotiation and communication skills.
• Ability to manage multiple projects.

Responsibilities

• Manage and develop relationships with high-value clients.
• Build strong client relationships and ensure satisfaction.
• Identify new business opportunities in events & expo.
• Coordinate with production, design, operations, and logistics teams.
• Negotiate pricing and payment terms.

Skills

Client Management

Sales & Negotiation

Project Coordination

Strategic Account Development

Time Management

Problem Solving

Communication & Presentation

Education

Bachelor's degree in Business, Marketing, or Events

Tools

MS Office

CRM systems

Job description

Position Overview

The Key Account Manager - Events & Expo is responsible for managing and developing long-term relationships with high-value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors.

Key Responsibilities

• Client Relationship Management
• Serve as the primary point of contact for key clients
• Build strong client relationships and ensure satisfaction
• Conduct meetings, presentations, and follow-ups
• Understand client objectives and deliver solutions
• Business Development & Revenue Growth
• Identify new business opportunities in events & expo
• Prepare proposals and commercial offers
• Achieve revenue targets
• Provide forecasts and market insights
• Project Coordination & Execution
• Coordinate with production, design, operations, and logistics teams
• Monitor timelines, budgets, and deliverables
• Attend site visits and event days
• Ensure all approvals and documentation are completed
• Key Account Growth & Strategy
• Develop account plans to expand portfolio
• Conduct market and competitor analysis
• Support marketing and networking activities
• Contract & Financial Management
• Negotiate pricing and payment terms
• Ensure timely invoicing and collection
• Coordinate financials with finance department
• Reporting & Documentation
• Maintain CRM/ERP records
• Prepare weekly reports and visit logs
• Document client feedback and improvements

Requirements

• Bachelor's degree in Business, Marketing, or Events
• 3-7 years of experience in events/exhibitions
• Strong understanding of event production and operations
• Excellent negotiation and communication skills
• Ability to manage multiple projects
• Proficient in MS Office and CRM systems
• Key Skills & Competencies
• Client Management
• Sales & Negotiation
• Project Coordination
• Strategic Account Development
• Time Management
• Problem Solving
• Communication & Presentation

Work Conditions

• Office-based with client meetings and site visits
• Available during event build-up and dismantling
• Flexible hours during peak periods

KPIs

• Monthly revenue
• Client retention
• New accounts
• Project satisfaction score
• Profitability
• Payment collection timeline
• Proposal accuracy