Key Account Manager

Al Khayyat Investments (AKI); Dhahran Compound; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading investments firm in Saudi Arabia is seeking a Key Account Manager for Small Domestic Appliances. The role involves driving sales growth, managing and developing key accounts, and ensuring execution excellence across retail and e-commerce channels. The ideal candidate should have 5–8 years of experience in Key Account Management and a solid understanding of the SDA category. This position offers a chance to work in a fast-paced environment with significant strategic impact.

Qualifications

• 5–8 years of Key Account Management experience in Consumer Electronics / SDA / FMCG.
• Proven experience managing major retailers in KSA.
• Omnichannel exposure (offline + online) is a must.

Responsibilities

• Manage and grow key accounts across Modern Trade and strategic partners in KSA.
• Own commercial negotiations, annual agreements, and Joint Business Plans.
• Ensure in-store excellence: visibility, availability, merchandising, and POS execution.
• Support growth across online retailers and D2C platforms.

Skills

Commercial acumen

Negotiation skills

SDA category understanding

Data-driven decision making

Communication skills

Stakeholder management

Execution-focused mindset

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Overview

Job Title: Key Account Manager (KAM) – Small Domestic Appliances

Location: Kingdom of Saudi Arabia (Riyadh / Jeddah / Dammam)

Job Purpose:

The Key Account Manager is responsible for driving sales growth, distribution expansion, and strategic partnerships across key retail and e-commerce customers in the Small Domestic Appliances (SDA) category. The role focuses on Joint Business Planning (JBP), execution excellence, trade investment optimization, and long-term account development within the Saudi market.

Responsibilities

Account Management & Growth

• Manage and grow key accounts across Modern Trade, and strategic partners in KSA.
• Own commercial negotiations, annual agreements, and Joint Business Plans (JBP).
• Deliver sell-in and sell-out targets, ensuring sustainable growth and profitability.
• Drive distribution expansion, SKU productivity, and range optimization.

Commercial & Financial Ownership

• Prepare and manage account forecasts, budgets, and phasing plans.
• Control trade spends, margins, and ROI, in line with company targets.
• Monitor pricing architecture, promotions, and competitive benchmarks.
• Ensure accuracy in forecast vs. actuals, identifying gaps and corrective actions.

Execution Excellence

• Ensure in-store excellence: visibility, availability, merchandising, planogram compliance, and POS execution.
• Drive new product launches (NPDs) with strong execution plans and post-launch reviews.
• Coordinate promotions, campaigns, and seasonal activations (Ramadan, Back-to-School, White Friday, etc.).
• Work closely with field teams and merchandisers to ensure execution quality.

E-commerce & Omnichannel

• Support growth across online retailers and D2C platforms.
• Collaborate on online assortment, content readiness, reviews, and campaign planning.
• Monitor OOS, MSLs, and fulfilment KPIs to protect online availability.

Cross-Functional Collaboration

• Work closely with Marketing, Supply Chain, Finance, and Operations teams.
• Align internally on forecasting, stock planning, and campaign readiness.
• Contribute to market insights, customer feedback, and competitor intelligence.

Qualifications

Key Competencies & Skills:

• Strong commercial acumen and negotiation skills
• Solid understanding of SDA categories (Kitchen, Cleaning, Cooling, Personal Care, etc.)
• Experience in Joint Business Planning and data-driven decision making
• Hands-on, execution-focused mindset
• Strong communication and stakeholder management
• Comfortable working in a fast-paced, matrix organization

Education & Experience:

• Bachelor’s degree in Business, Marketing, or related field
• 5–8 years of Key Account Management experience in Consumer Electronics / SDA / FMCG
• Proven experience managing major retailers in KSA
• Omnichannel exposure (offline + online) is a must