Jr. Network Administrator - Saudi Talent

Group AMANA; Dammam; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading construction firm in Dammam is seeking a Jr. Network Administrator to provide support within the desktop computing environment. The role includes troubleshooting, installing, and maintaining PC hardware, ensuring optimal performance, and assisting users. Candidates should have a Bachelor’s degree in a related field and certifications such as CompTIA A+ and MCSE. This position offers valuable experience in a collaborative work environment.

Qualifications

• 1+ years of experience in hardware troubleshooting and equipment support.
• Excellent technical knowledge of PC internal components and desktop hardware.
• Strong communication and teamwork skills.

Responsibilities

• Perform on-site analysis and resolution of complex desktop problems.
• Install, configure, and troubleshoot end-user workstations and related hardware.
• Collaborate with LAN technicians to ensure efficient operation of the desktop environment.

Skills

Hardware troubleshooting

Customer service

Networking

TCP/IP

Windows Workstation

Microsoft Office

Education

Bachelor’s degree in Computer Science or related field

Microsoft Certified Professional Certifications

CompTIA A+ Certification

Microsoft Certified System Engineer (MCSE)

Job description

About AMANA:

Group AMANA is in constant forward motion. Over decades of growth, we have adopted intelligent solutions that improve the way we build, making AMANA a regional leader in the industry today. We have gone beyond conventional construction by championing intelligent solutions that improve the way we build. We are the region’s trusted design‑build company, specializing in industrial construction for over three decades. Our reputation is built on our ability to provide turn‑key solutions for fast‑track projects, repeatedly. We are a human‑centric organization, promoting learning and development opportunities for all employees to thrive in dynamic markets. By investing in our people’s continued growth and learning, we challenge and change how we build together – people and business.

Job Summary

We are seeking a Jr. Network Administrator to provide a single point of contact for end‑users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. To troubleshoot problem areas (in person, by telephone, or via e‑mail) in a timely and accurate fashion and provide end‑user assistance where required.

Key Responsibilities

• Performs on‑site analysis, diagnosis, and resolution of complex desktop problems for end‑users, recommends and implements corrective solutions, including off‑site repair for remote users as needed.
• Installs, configures, tests, maintains, monitors, and troubleshoots end‑user workstations and related hardware and software to deliver required desktop service levels.
• Collaborates with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment.
• Administers and resolves issues associated with the workstation software products; receives and responds to incoming calls, pages, and/or e‑mail regarding desktop problems.
• Assists in performing moves, adds, and changes (MAC) requests as they are submitted by line managers.
• Ensures that physical desktop connections (i.e., RJ‑45 Ethernet jacks, RJ‑11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
• Assists the network administrator in maintaining an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
• Accurately documents instances of desktop equipment or component failure, repair, installation, and removal; if necessary, liaises with third‑party support and PC equipment vendors.
• Demonstrates efficiency in the application, orientation, and maintenance of RFID systems.
• Assists the network administrator in performing and maintaining electronic backups systematically of the end‑user desktop and timely updates to the computer’s security software.
• Other duties and responsibilities as assigned by the Manager.

Qualifications and Skills

• Bachelor’s degree in Computer Science or related field.
• Microsoft Certified Professional Certifications.
• CompTIA A+ Certification.
• Microsoft Certified System Engineer (MCSE) – Preferred.
• 1+ years of experience in hardware troubleshooting, equipment support, networking, TCP/IP, DNS, Windows Workstation, Microsoft Office, Outlook.
• Excellent technical knowledge of PC internal components and desktop hardware.
• Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, DNS, Windows Workstation, Microsoft Office, and Outlook.
• Strong communication, customer service, and teamwork skills.

What Makes a True AMANAian?

• We know that our company growth and success come from our people who continuously drive our company, partners, and clients forward.
• Our community of talented employees, AMANAians, are built on the eight foundations of the Group AMANA workforce.
• We are Team Players, Reliable, Communicate with Clarity, Make decisions based on Understanding, are Accountable, Foster Integrity, are Human‑Driven, and Are Adaptable and Agile.