Ivanti ITSM/ITAM Engineer — Service & Asset Architect

TjDeeD Technology; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology firm in Saudi Arabia seeks a skilled IT Service and Asset Management System Engineer. The candidate will enhance IT operations, focusing on Ivanti Service Manager, participating in the design, implementation, and support of ITSM and ITAM solutions. Essential qualifications include a Bachelor's in Computer Science and ITIL Foundation v4 certification with at least two years of related experience. Strong integration skills and a proactive approach are crucial for success in this role.

Qualifications

• 2+ years of experience in ITSM and ITAM solution development, implementation, and support.
• ITIL Foundation v4 certification is required.
• Experience in medium to large environments.

Responsibilities

• Participate in end-to-end ITSM and ITAM implementation.
• Configure Ivanti Service Manager as per business needs.
• Assist in designing scalable ITSM and ITAM architectures.

Skills

ITIL principles

System integration

Data migration

Process automation

Problem-solving

Communication

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

Ivanti Service Manager

Job description

A leading technology firm in Saudi Arabia seeks a skilled IT Service and Asset Management System Engineer. The candidate will enhance IT operations, focusing on Ivanti Service Manager, participating in the design, implementation, and support of ITSM and ITAM solutions. Essential qualifications include a Bachelor's in Computer Science and ITIL Foundation v4 certification with at least two years of related experience. Strong integration skills and a proactive approach are crucial for success in this role.