IT Technician: Proactive Support, Network & Security

confidential; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology firm in Riyadh, Saudi Arabia, seeks an IT Technician to maintain and troubleshoot hardware and software systems. The successful candidate will provide exceptional support to internal teams, implement new technologies, and contribute to ongoing IT initiatives. Candidates should showcase strong analytical skills, relevant certifications, and a proactive attitude towards problem solving in a customer service-oriented environment.

Qualifications

• Experience in a customer service-oriented environment, demonstrating patience and professionalism.
• Knowledge of cybersecurity best practices and data protection regulations.

Responsibilities

• Diagnose and resolve hardware and software issues for users in a timely manner.
• Install, configure, and upgrade computer systems and applications.
• Maintain and monitor network infrastructure.
• Provide technical support and training to staff.
• Ensure data backup and recovery procedures are in place.

Skills

Technical Troubleshooting

Networking Knowledge

System Administration

Customer Service

Documentation Skills

Education

Relevant certifications such as CompTIA A+, Network+, or equivalent

Job description

A leading technology firm in Riyadh, Saudi Arabia, seeks an IT Technician to maintain and troubleshoot hardware and software systems. The successful candidate will provide exceptional support to internal teams, implement new technologies, and contribute to ongoing IT initiatives. Candidates should showcase strong analytical skills, relevant certifications, and a proactive attitude towards problem solving in a customer service-oriented environment.