IT Systems & Guest Experience Lead

Jayasom Wellness Resort Amaala; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A wellness resort in Saudi Arabia is seeking an IT Specialist to provide high-level support to the IT Manager. The role involves ensuring smooth operation of IT systems, troubleshooting issues, and optimizing applications. Successful candidates will have a BSc in Information Technology, strong knowledge of resort technologies, and excellent problem-solving skills. This position promotes a culture of wellness and sustainability and requires adaptability and strong communication skills.

Qualifications

• Experience in a similar IT role and multicultural environments.
• Technical proficiency in cloud solutions and mobile device management.
• Understanding of IT security standards and PCI compliance.

Responsibilities

• Provide high-level support to the IT Manager and Supervisor.
• Ensure smooth operation of all IT systems across the property.
• Troubleshoot hardware and software issues.

Skills

Information systems knowledge

Problem-solving skills

Communication skills

Customer-focused attitude

Education

BSc/BA in Information Technology or Computer Science

Tools

Opera PMS

Micros POS

Windows environments

Job description

A wellness resort in Saudi Arabia is seeking an IT Specialist to provide high-level support to the IT Manager. The role involves ensuring smooth operation of IT systems, troubleshooting issues, and optimizing applications. Successful candidates will have a BSc in Information Technology, strong knowledge of resort technologies, and excellent problem-solving skills. This position promotes a culture of wellness and sustainability and requires adaptability and strong communication skills.