IT Support Technician

The Professionals; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading company in Riyadh is seeking a Technical Support Specialist to assist employees and customers with technical issues. The ideal candidate will have a diploma and at least 3 years of experience in technical support. Responsibilities include troubleshooting problems, preparing reports, and maintaining support documentation.

Qualifications

• 3 years experience in Technical Support.

Responsibilities

• Provide technical support and assistance to employees and customers.
• Identify necessary tools and supplies for technical support.
• Classify and archive technical support data and reports.

Skills

Technical Support

Problem Solving

Education

Diploma or Equivalent

Job description

Responsibilities

- Provide technical support and assistance to employees and customers who face technical problems.

- Identify the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face.

- Save data and information related to all technical support work and operations and work to classify and arrange them based on the approved practices.

- Preparing, submitting work reports and documents and archiving them.

Qualifications

-Diploma degree or equivalency.
-3 years experience in Technical Support.