IT Supervisor - Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A luxury hotel in Saudi Arabia is looking for an IT Supervisor responsible for managing the network operations and security. The successful candidate will have a high school diploma in IT Management with MCSE certification and at least 2 years of relevant experience in a luxury hotel environment. Strong technical skills, particularly in Microsoft software, are essential. The position offers an opportunity to contribute to a prestigious brand while ensuring adherence to high service standards.

Qualifications

• Minimum 2 years’ experience in a similar hotel operational setting.
• Proven results in luxury hotels.

Responsibilities

• Plan and implement network security measures.
• Monitor computer systems and networks performance.
• Perform routine network startup and shutdown procedures.
• Design and configure computer hardware and software.
• Assist in training and supervising IT hosts.
• Manage daily duties and job assignments.

Skills

Very strong design skills

Expert knowledge of Microsoft XP Suite

Strong knowledge of SMS 2003

Microsoft Sharepoint services

Veritas Backup Exec Anti-virus & Spyware tools

Intrusion Prevention and Detection solutions

Education

High school diploma or equivalent in IT Management

MCSE certification

Hospitality diploma/degree from a recognized school

Job description

Hotel: Amaala (RSIAM), Amaala, northwestern coast, of the Red Sea

As IT Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As IT Supervisor, I will assume full responsibility for the efficient operation in the following:

• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Ensure to perform routine network startup and shutdown procedures and maintain control records.
• Design, configure, and test computer hardware, networking software and operating system software.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• The ability to assist in training, supervising, scheduling, motivating, positively discipline of IT hosts.
• Assist in managing day to day duties and job assignments. Provide support to the team where required. Allocate manning where needed.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of IT Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent in IT Management with MCSE certification and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include very strong design skills, concept skills, expert knowledge of the Microsoft XP Suite, strong working knowledge of SMS 2003, Microsoft Sharepoint services and Veritas Backup Exec Anti-virus & Spyware tools and Intrusion Prevention and Detection solutions.

The above is intended to provide an overview of the role and responsibilities for a IT Supervisor at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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