IT Project Manager

Stryker Corporation; Riyadh; Hybrid; Confidential; Full time

Job summary

A global technology company in Saudi Arabia is seeking a Project Manager to lead diverse projects aimed at enhancing customer travel experiences while promoting sustainability. Successful candidates will have a university degree, PMP certification, and at least 8 years of project management experience, preferably in the travel and transportation industry. The role involves managing the project life cycle, ensuring stakeholder engagement, and incorporating sustainable practices throughout project execution. This position also offers flexible work options and a supportive environment for professional development.

Benefits

Work from home options

Flexible working hours

Employee Assistance Program

Professional development opportunities

Inclusive work environment

Qualifications

• Minimum 8 years of experience in project management.
• Proven track record of managing complex projects.
• Experience working with IT solutions in travel industry.

Responsibilities

• Drive projects to make travel easy and safe for customers.
• Manage project life cycle from inception through closure.
• Communicate with team members and stakeholders regularly.

Skills

Project management

Stakeholder engagement

Quality assurance

Customer service

Sustainable practices

Team motivation

Education

University degree

PMP certification

Job description

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don\'t just move the world forward—we\'re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About the role & the team

As a Project Manager, your primary responsibility will be to drive projects that make travel easy and safe for our customers at every step of the way, while also promoting sustainability and cultural diversity. This role thrives in a fast-paced, dynamic, and agile environment that spans the globe and welcomes cultural differences. To succeed in this role, you should have a results-oriented approach and ability to motivate team members, appreciate different perspectives, and be capable of managing projects across different locations. Additionally, you should be proficient in stakeholder engagement, scheduling, quality assurance, and people relations, and be committed to creating sustainable value for our customers and the environment.

• Managing projects: Project size will vary in scope and complexity. You manage the project throughout its life cycle—from inception through project closure. You manage change, mitigate risks, and deliver results to stakeholders and customers alike.
• Working with project teams: Every project is completed through a team effort, working together with a diverse group of passionate professionals. As the Project Manager, you will regularly track project activities against planned schedules and take corrective action in case of any deviations. You will also communicate regularly and frequently with team members, management, stakeholders, and customers to ensure a continuous understanding and alignment on project progress.
• Working with customers: You are committed to delivering excellent customer service. You proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction, and that their needs and expectations are consistently exceeded.
• Project Management administration: You will be responsible for project documentation, including developing communication strategy plans, designing resource and project plans, providing status reports, submitting and tracking change requests, tracking risks and issues, providing variance reports, and submitting Steering Committee reports and lessons learned. Your ability to write clearly and accurately is crucial to the success of the project.
• Sustainability: Incorporate sustainability into the role by considering long-term impacts, promoting sustainable behaviours among project teams, and setting goals and metrics to ensure sustainable outcomes for the organization and the environment.
• Governance & reporting: Collaborate and manage all customer-facing projects on the SITA Project Management Tool, providing consistent and accurate project information, documents, and reports in compliance with established governance.
• Profitability: Drive the profitability of projects and work with the Project Financial Controller to manage the project P&L in accordance with the Business Case.

Qualifications

Who are you

• To be successful in this role, you should have a proven track record of managing multiple complex projects varying sizes, budgets, and deliverables within a commercial environment.
• Experience working with executives and senior management.
• Ideally, experience working with IT solutions in the travel and transportation industry.
• Minimum 8 years of experience in project management.
• University degree.
• Formal project management training and certification — PMP certified is a must.
• Strong command in Arabic and English languages.
• Traveling domestically more than 75% of the time.
• This opportunity is either for Saudi Nationals or residents of KSA.

What we offer

• We\'re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We\'re proud of our inclusive environment. Our offices are comfortable and fun places to work, and we offer the option to work from home.
• Flex Week: Work from home up to 2 days/week (depending on your team\'s needs).
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: Employee Assistance Program (EAP) for you and your dependents 24/7, 365 days/year. Champion Health support is also provided.
• Professional Development: Training platforms, including LinkedIn Learning.
• Competitive Benefits: Benefits that align with local market and employment status.
• SITA is an Equal Opportunity Employer. We value a diverse workforce and encourage applicants to self-identify in the application process.