IT Professionals Jobs in Saudi Arabia (Nov 2025) - Bayt.com

Saudi Petroleum Services Polytechnic; المحمدية; On-site; SAR 15,000 - 25,000; Full time

Job summary

A leading education provider in Riyadh is looking for a Service Delivery Manager to oversee client-facing technology services and enhance service delivery. The role involves managing service quality, ensuring SLA compliance, and working with cross-functional teams. Candidates should have a strong background in IT service management and exceptional leadership skills.

Qualifications

• Strong background in IT service management.
• Proven leadership skills.
• Experience in managing service quality and SLA compliance.

Responsibilities

• Oversee client-facing technology services.
• Manage service quality and ensure SLA compliance.
• Collaborate with cross-functional teams.

Job description

Service Delivery Manager

AlasilaCX Al Muhammadiyah · Riyadh · Saudi Arabia

Summary: A Service Delivery Manager position is available in Riyadh to oversee client-facing technology services and improve service delivery. Responsibilities include managing service quality, ensuring SLA compliance, and collaborating with cross-functional teams. Ideal candidates have a background in IT service management and strong leadership skills.

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