IT Ops Engineer – Saudi National (Autonomy + Stock Options)

Tabby | تابي; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading financial technology company in Saudi Arabia is seeking an IT Operations Engineer for full-time employment. The role focuses on providing exceptional technical support for internal office and call center operations, troubleshooting various IT and network issues, and ensuring smooth operations. Candidates should have strong experience in technical support, networking principles, and a proficiency in Windows and MacOS. Competitive salary, health insurance, and participation in employee stock options are part of the offered benefits.

Benefits

Autonomy and responsibility

Employee stock options

Competitive salary

Health Insurance

Fastest-growing product company exposure

Qualifications

• Proven experience in providing technical support in a big office, call center, or similar environment.
• Strong understanding of networking principles and experience in network design and configuration.
• Proficiency in diagnosing and troubleshooting issues with Windows and MacOS operating systems.

Responsibilities

• Provide first and second line support for our call center operations.
• Diagnose and troubleshoot network issues at the user level.
• Investigate and resolve internet telephony issues.

Skills

Technical support experience

Networking principles

Windows troubleshooting

MacOS troubleshooting

Internet telephony systems

Active Directory

Problem-solving skills

Communication skills

Task prioritization

Job description

A leading financial technology company in Saudi Arabia is seeking an IT Operations Engineer for full-time employment. The role focuses on providing exceptional technical support for internal office and call center operations, troubleshooting various IT and network issues, and ensuring smooth operations. Candidates should have strong experience in technical support, networking principles, and a proficiency in Windows and MacOS. Competitive salary, health insurance, and participation in employee stock options are part of the offered benefits.