IT Manager

Hilton Worldwide, Inc.; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking an IT Manager to oversee the IT Department and ensure smooth operations of IT systems for the hotel and its guests. The ideal candidate will have previous IT management experience and familiarity with hotel applications such as Fidelio and Micros. Strong organizational skills and a technical background in IT infrastructure are essential. Join a team committed to providing exceptional guest experiences.

Qualifications

• Prior IT management experience in hotel or service sector is a must.
• Familiarity with hotel applications is preferred.
• Strong understanding of IT infrastructure trends is essential.

Responsibilities

• Supervise the IT Department and ensure quality IT support.
• Handle IT issues efficiently to minimize outages.
• Identify current and future system needs.

Skills

IT management experience

Experience of Microsoft systems

Excellent organizational skills

Interpersonal skills

Technical skills in technology

Tools

Fidelio

Micros

Job description

Riyadh 12329

An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:

• Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
• Supervise the IT Department on a daily basis
• Maintain excellent product knowledge and apply it to deliver full system benefits
• Understand, fully, the legal requirements on IT governance and security
• Handle, efficiently and completely, IT issues that arise
• Identify current and future system needs and provide solutions for the identified needs
• Build strong internal working relationships with all hotel Departments

What are we looking for?

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology
• General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
• Ability to plan ahead and develop contingency plans, where necessary

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive Attitude
• IT proficient
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!