IT Governance & QA Manager

Adree; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in quality assurance based in Saudi Arabia is seeking a quality assurance manager. The role involves managing product quality, developing testing strategies, conducting audits, and ensuring compliance with regulatory standards. Strong analytical skills and familiarity with ISO-20000 are required. Opportunities for cross-functional collaboration are also available.

Qualifications

• Experience in quality assurance with knowledge of ISO-20000 standards.
• Strong analytical and problem-solving skills.
• Familiarity with defect management and software testing tools.
• Ability to work in cross-functional teams and engage with stakeholders.

Responsibilities

• Investigate product quality issues and ensure resolution.
• Develop and update procedures for documenting complaints.
• Implement comprehensive testing strategies.
• Conduct regular audits for compliance.
• Develop and implement IT governance frameworks.

Skills

Quality assurance management

Testing strategies

Auditing compliance

Governance frameworks

Analytical skills

Problem-solving skills

Stakeholder engagement

Tools

ISO-20000

Software testing tools

Defect management

Job description

Responsibilities

• Quality Assurance Management:
  • Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
  • Develop and update procedures for documenting complaints and conducting investigations.
• Testing:
  • Implement comprehensive testing strategies to ensure product quality.
  • Manage software testing tools and modern technologies.
  • Analyze test results and provide recommendations for improvement.
• Auditing:
  • Conduct regular audits to ensure compliance with quality standards.
  • Collaborate with legal audit teams to ensure organizational objectives are met.
• Governance, Risk, and Compliance (aGRC):
  • Develop and implement IT governance frameworks.
  • Monitor compliance with local and international regulations.
  • Identify potential risks and establish mitigation strategies.

Experience in quality assurance, with a strong understanding of standards like ISO-20000.

Strong analytical and problem‑solving skills.

Familiarity with defect management and software testing tools.

Ability to work in cross‑functional teams and engage with stakeholders.