IT Coordinator

Hilton; Tabuk; On-site; SAR 40,000 - 55,000; Full time

Job summary

A leading hospitality company is seeking an IT Coordinator in Tabuk, Saudi Arabia. The role focuses on supporting the hotel's IT systems and ensuring optimal performance for both staff and guests. Candidates should have IT experience, familiarity with hospitality applications, and strong organizational skills. This position offers a full-time contract and opportunities to enhance IT efficiencies in a dynamic environment.

Qualifications

• Previous IT experience preferably in the hotel leisure and/or service sector.
• Current technical skills and knowledge of technology.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems and users.
• Record issues that arise and advise the IT Manager.
• Recommend system improvements to the IT Manager.
• Communicate with the hotel Business Center Team to respond to Guest-related IT requirements.

Skills

IT Experience

Organizational skills

Interpersonal skills

Technical knowledge

Troubleshooting

Tools

Microsoft systems

Fidelio

Micros

Avaya

Google Suite

Job description

What will I be doing

An IT Coordinator will be responsible for the day‑to‑day support of IT systems for business systems office systems computer networks and telephony systems throughout the hotel.

As an IT Coordinator you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely within budget and in accordance with IT operating standards. Specifically the IT Coordinator will perform the following tasks to the highest standards :

• Provide day‑to‑day support for all internal hotel IT systems and users minimizing any system outages
• Record all issues that arise and advise the IT Manager of any issues that need further attention
• Recommend system improvements to the IT Manager
• Communicate with the hotel Business Center Team to respond to any Guest‑related IT requirements

What are we looking for

IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude, behaviours, skills and values that follow :

• Previous IT experience preferably in the hotel leisure and / or service sector
• Experience of all Microsoft systems
• Experience of hotel applications such as Fidelio and Micros preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology

EOE / AA / Disabled / Veterans

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Key Skills

• Computer Hardware
• IT Experience
• Mac OS
• Avaya
• Mobile Devices
• Windows
• Help Desk
• IT Support
• Order Fulfillment
• Project Coordination
• Google Suite
• Troubleshooting

Employment Type: Full‑Time

Experience: years

Vacancy: 1