IT Administrator

AL BILAD; Al Jubayl; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading IT services company in Saudi Arabia is seeking an experienced IT Support professional to monitor and maintain network and computer systems. Responsibilities include administering Microsoft 365, managing firewalls, and providing user support. The ideal candidate should have a degree in IT, at least 5 years of experience, and strong skills in networking and server management.

Qualifications

• Minimum 5 years of experience in IT/network support.
• Proven experience in server backup management.
• Ability to stick to deadlines.

Responsibilities

• Administer Microsoft 365 including emails, Teams, SharePoint.
• Set up and maintain network devices such as switches and routers.
• Manage FortiGate firewall and internet security.
• Troubleshoot IT support requests for users.
• Monitor and manage CCTV systems and recordings.

Skills

Networking and firewalls

Office 365 administration and security

IP phones and CCTV systems

Windows and general IT support

Server architecture

Proven experience in Windows server OS

Network Troubleshooting

PC Architecture

Microsoft 365 tools

Surveillance camera management

Attention to detail

Time management and prioritization

Education

Degree in IT or related field

Tools

FortiGate

Microsoft 365

CCTV systems

Job description

IT Support monitors and maintains the company network and computer systems, installs and configures hardware and software and solves technical issues as they arise. Working hours can be general or shift work.

Responsibilities

• Administer Microsoft 365 (users, emails, Teams, SharePoint, OneDrive).
• Apply and monitor Office 365 security (MFA, Defender, compliance).
• Set up and maintain network devices (switches, routers, Wi‑Fi, VLANs, VPNs).
• Manage FortiGate firewall – rules, VPNs, and internet security.
• Support and maintain IP phone systems (PBX/VoIP).
• Monitor and manage CCTV systems and recordings.
• Install, update, and monitor antivirus and endpoint protection.
• Manage software licenses, subscriptions, and renewals.
• Perform regular system backups and updates.
• Troubleshoot and resolve IT support requests for users.
• Selecting, purchasing, installing, and configuring computers, hardware software, printers and scanners
• Configuration and maintenance of Networks, Servers, and surveillance cameras
• Management of data backups
• Management of external service providers (domain/emails/website hosts)
• Technical support and training for internal users
• Management of firewalls and overall system/data security
• Follow-up of new technologies

Skills

• Good hands‑on knowledge of:
• Networking and firewalls (FortiGate preferred)
• Office 365 administration and security
• IP phones and CCTV systems
• Windows and general IT support
• Knowledge of Server architecture and proven experience in Servers management
• Proven experience in Windows server operating systems
• Proven experience in server backup managementProven experience in Network Troubleshooting
• Knowledge of PC Architecture
• Proven experience in operating Windows and other operating systems.
• Proven experience in Microsoft 365 and associated tools (office, SharePoint, team, …)
• Proven experience in surveillance cameras management
• Ability to stick to deadlines
• Ability to priorities and delegate
• A keen eye for details
• Degree in IT or related field.
• Minimum 5 years of experience in IT/network support