Information Technology Officer

Centro Corniche; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A luxury hotel in Al Khobar is seeking an IT professional to manage application software and ensure smooth operations. Responsibilities include solving technical issues, training staff, and maintaining technology contracts. Candidates should have a degree in Information Technology and experience in a similar role, with strong communication skills and the ability to work under pressure. This is an excellent opportunity in a dynamic work environment.

Qualifications

• Previous experience in a similar role required.
• Proven knowledge in the operation and maintenance of hotel equipment.
• Good command of English is essential.

Responsibilities

• Prepare monthly reports on application software operations.
• Solve technical problems reported by users.
• Coordinate the installation of new applications.
• Train end users in necessary systems.
• Monitor technology contracts and supervise maintenance personnel.

Skills

Effective Communication

Teamwork

Adaptability

Customer Focus

Planning for Business

Understanding Hotel Operations

Drive for Results

Education

Degree in Information Technology

Job description

We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Prepare a written monthly report as per the specifications in regards to issues related to smooth operation of application software
• Solve technical or operational problems as reported by the users
• Keep accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Act as the primary contact for all outside agents in all computer technology related matters
• Coordinate the installation of all new applications required and recommended
• Coordinate with Employee Development Manager and Department Heads to ensure that all end users are well trained in the needed systems
• Monitor all computer technology contracts and supervise the activities of outside maintenance personnel
• Follow company policies related to security and operation of computer system
• Maintain forms, supplies and spare parts inventory for all computer system related items
• Set up and document procedures related to security, system shut downs, emergencies, operator entries, etc.
• Ensure that proper on-site and off-site back ups are kept for all applications used in the hotel

Skills

Education, Qualifications & Experiences

You should have a degree in the information technology field and previous experience in similar role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be self motivated with a hands‑on and flexible approach and be able to adapt to unpredictable events. You are pro‑active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding DifferencesSupervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results