Information Technology Officer

Hotels; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A prominent hotel chain in Al Khobar is seeking an IT Coordinator to ensure smooth software operations and provide creative IT solutions. Responsibilities include solving technical issues, coordinating installations, and training staff. Candidates should have a degree in IT and previous relevant experience. The role demands effective communication, teamwork, and adaptability in a busy environment.

Qualifications

• Previous experience in a similar role is required.
• Knowledge in the operation and maintenance of computer equipment.
• Good command of English; ability to fault-find and rectify subsystems.

Responsibilities

• Ensure all software function without error.
• Solve technical or operational problems reported by users.
• Coordinate the installation of new applications.

Skills

Effective Communication

Teamwork

Adaptability

Customer Focus

Education

Degree in Information Technology

Job description

Job Description

We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Coordinator you are responsible to ensure that all software function without any error and your role will include key responsibilities such as:

• Prepare a written monthly report as per the specifications in regards to issues related to smooth operation of application software
• Solve technical or operational problems as reported by the users
• Keep accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Act as the primary contact for all outside agents in all computer technology related matters
• Coordinate the installation of all new applications required and recommended
• Coordinate with Employee Development Manager and Department Heads to ensure that all end users are well trained in the needed systems
• Monitor all computer technology contracts and supervise the activities of outside maintenance personnel
• Follow company policies related to security and operation of computer system
• Maintain forms, supplies and spare parts inventory for all computer system related items
• Set up and document procedures related to security, system shut downs, emergencies, operator entries, etc.
• Ensure that proper on-site and off-site back ups are kept for all applications used in the hotel

Education, Qualifications & Experiences

You should have a degree in the information technology field and previous experience in similar role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results