Incident Manager Jobs in Riyadh

Almajdouie; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in the region is seeking an IT Manager to oversee IT operations in Riyadh, Saudi Arabia. You will be responsible for aligning IT infrastructure with business goals, managing cloud services, and ensuring compliance with regulations. The ideal candidate should have over 5 years of experience in IT management and possess strong team management skills. This role offers a dynamic work environment focused on innovation and efficiency.

Qualifications

• 5+ years of experience in IT management.
• Strong knowledge of IT compliance regulations.
• Experience with training and performance evaluation.

Responsibilities

• Oversee IT systems and infrastructure.
• Manage cloud services and ensure compliance.
• Develop training programs for team enhancement.
• Enhance disaster recovery and data protection strategies.

Skills

IT infrastructure alignment

Cloud services management

Disaster recovery planning

Data protection

Team management

Education

Bachelor's degree in IT or related field

Job description

IT Manager – Riyadh, Saudi Arabia

An IT Manager position is available in Riyadh, Saudi Arabia, focusing on aligning IT infrastructure with business goals. Responsibilities include overseeing IT systems, managing cloud services, and ensuring compliance with regulations. Training programs will be developed, and performance evaluations will be conducted to enhance team efficiency. A proactive approach to disaster recovery and data protection will be required to support business continuity.

Senior ITSM Consultant – Riyadh, Saudi Arabia

A Senior ITSM Consultant with ManageEngine experience is needed in Riyadh, Saudi Arabia. Responsibilities include analyzing and enhancing IT business processes, developing governance frameworks, and coordinating process optimization efforts. Candidates should possess at least 7 years of relevant experience and strong knowledge of IT governance frameworks. Relevant certifications such as ITIL or COBIT are required, along with excellent analytical and communication skills.

Director of Information Technology – Riyadh, Saudi Arabia

The Director of Information Technology plays a crucial role in enhancing business operations within the retail and wholesale sector. This position involves strategic planning, IT project management, and leading a skilled team of IT professionals. Responsibilities include ensuring data security, managing budgets, and evaluating new technologies to drive innovation and improve customer experience.

IT Supervisor – Riyadh, Saudi Arabia

Seeking an IT Supervisor to oversee information technology operations in Riyadh, Saudi Arabia. This role requires strong technical and managerial skills to ensure IT systems align with organizational goals. Responsibilities include managing a tech team, enhancing operations, providing technical support, and ensuring data security. The ideal candidate has previous experience in team management and effective problem‑solving abilities.

Operations Manager – Business Registration for Chinese Companies – Riyadh, Saudi Arabia

An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration.

Senior Operations Manager – Fashion Sector – Riyadh, Saudi Arabia

We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance.

Operations Manager – Fashion Retail Recruitment Agency – Riyadh, Saudi Arabia

We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards.

Operations Manager – Service Quality Improvement – Riyadh, Saudi Arabia

This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management.

Operations Manager – HR Outsourcing Agency – Riyadh, Saudi Arabia

Seeking a results‑driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby‑care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards.

Senior Manager – Operations (Flagship Center) – Riyadh, Saudi Arabia

A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center’s performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development.

Operations Manager – Business Strategy – Riyadh, Saudi Arabia

An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a bachelor’s degree in Business Administration or a related field and at least eight years of experience in operations management.

Proactive Operations Manager – E‑commerce – Riyadh, Saudi Arabia

A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e‑commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply‑chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential.

Freight Forward Operations Manager – Riyadh, Saudi Arabia

Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high‑performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics.

Service Desk Operations Manager – Riyadh, Saudi Arabia

The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A bachelor’s or master’s degree in IT or a related field is required, along with five to ten years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team.

IT Manager – Tamara Fintech – Riyadh, Saudi Arabia

Seeking an IT Manager to oversee IT operations at Tamara, a leading fintech in Saudi Arabia. Lead support teams, ensure cybersecurity compliance, manage infrastructure, and coordinate with vendors. You’ll handle escalations, improve systems, and support business growth while adhering to SAMA regulations. Bring five+ years of IT experience, strong leadership, and technical expertise to drive seamless technology services in a fast‑paced environment.

Senior IT Operations Manager – Riyadh, Saudi Arabia

Seeking a Senior IT Operations Manager in Riyadh to lead IT system support, manage teams, and oversee cloud and on‑prem infrastructure. This role involves ensuring smooth operations, handling ITSM processes, and supporting cloud migration projects. Candidates should have over seven years of leadership in hybrid environments with strong communication skills and cloud experience, particularly Oracle to Google Cloud migrations.

Strategic Leader – Business Operations (APJMEA)

Seeking a strategic leader to oversee business operations across APJMEA, driving growth, sales performance, and operational excellence. This role involves collaborating with regional executives, leading high‑impact teams, optimizing sales analytics, and ensuring process innovation. Candidates should have experience with enterprise software, strong analytical skills, and proven cross‑region management abilities to support scalable success and regional alignment.

Property and Community Operations Manager – Riyadh, Saudi Arabia

Manage operations within a high‑end community in Riyadh, ensuring facilities, services, and resident engagement meet quality standards. Oversee maintenance, security, and community activities, develop procedures, handle resident inquiries, and control budgets to enhance the overall living experience. Candidate should have a background in property or community management, strong leadership skills, and a customer‑focused approach to deliver exceptional service.

Area Manager – Logistics – Riyadh, Saudi Arabia

Seeking an Area Manager in Riyadh to oversee operations, promote safety, analyze performance, and lead team efforts in a fast‑paced logistics environment. This role involves managing daily tasks, implementing process improvements, and collaborating with cross‑functional teams to meet customer demands. Candidates should have experience in warehouse logistics, data analysis, and excellent communication skills, with flexibility to work various shifts including nights and weekends.

Senior Manager – Operations Planning & Support – Riyadh, Saudi Arabia

We are seeking a Senior Manager in Operations Planning & Support to oversee strategic operations and improve process efficiency. The role involves coordinating cross‑functional teams, analyzing operational data, and implementing support strategies to enhance overall performance. Candidates should have proven leadership skills, extensive experience in operations management, and strong analytical abilities to drive continuous improvements.

Operations Manager – Trucking Fleet – Riyadh, Saudi Arabia

An Operations Manager position is available in Riyadh, Saudi Arabia, focusing on streamlining logistics for heavy trucks and expanding Naqla's fleet. Responsibilities include overseeing daily trucking activities, designing workflows, managing vendor contracts, and ensuring service standards are met. Experience in Saudi logistics, fleet management, and vendor negotiations is essential for success. The role aims to improve operational efficiency, reduce turnaround times, and support company growth.

Head of Operations – Schools – Riyadh, Saudi Arabia

Seeking a Head of Operations in Riyadh to oversee the end‑to‑end performance of school programs in Saudi Arabia. This role involves managing daily operations, leading cross‑functional teams, designing scalable processes, and ensuring seamless delivery of educational initiatives. The ideal candidate has extensive experience in strategic operations, project management, and team leadership within educational or high‑complexity environments. Bring your expertise to shape the future of education in the region.

Operations Manager – Automotive – Riyadh, Saudi Arabia

Seeking an Operations Manager for Autos in Riyadh to oversee and optimize all aspects of automotive operations, including dealerships, logistics, and customer service. The role involves developing scalable strategies, monitoring KPIs, and leading a high‑performing team to enhance efficiency and customer satisfaction. Ideal candidates will have over five years of experience in operations, strong leadership skills, and a deep understanding of supply chain and automotive processes.

IT Change & Release Manager – Riyadh, Saudi Arabia

We seek an experienced IT Change & Release Manager fluent in Arabic to oversee change management processes in a major banking environment in Riyadh. You will lead CAB meetings, develop governance frameworks, and ensure compliant, efficient change implementations. Your role involves coordinating with multiple teams, driving automation, and delivering performance insights to enhance stability and compliance in banking IT systems.