In Villa Dining Manager– Six Senses Amaala

IHG; Saudi Arabia; On-site; SAR 168,000 - 225,000; Full time

Job summary

A hospitality group in Saudi Arabia is seeking an experienced In Villa Dining Manager to lead service excellence in guest dining. The role requires a Bachelor's degree in Hospitality, along with over three years of operational experience in a hotel setting. The ideal candidate will have advanced knowledge of MS Office and hotel management systems like OPERA and MICROS, and will demonstrate a commitment to high standards and guest satisfaction. Fluency in English is essential for this role.

Qualifications

• More than three years’ experience in a similar hotel operational role.
• Familiar with various hotel systems and policies on Food and Beverage.

Responsibilities

• Assess and review products and services for relevance and innovation.
• Ensure exceptional guest experience service in In Villa Dining.
• Lead a team to provide exceptional standards of service.

Skills

Advanced MS Office

Food and beverage terminology

Fluency in English

Education

Bachelor’s degree in Hospitality, Hotel or Business Management

Tools

OPERA

MICROS

Job description

As In Villa Dining Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
• Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards.
• Responsible for an exceptional guest experience service in In Villa Dining.
• Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
• Responsible for inspecting department and guests’ orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
• Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure all equipment of the department is kept clean and in good working condition.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.

Qualifications

• Bachelor’s degree in Hospitality, Hotel or Business Management and more than three years’ experience in a similar hotel operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including OPERA and MICROS platforms and have knowledge on property and policies on Food and Beverage and policies on discounts/food promotion etc.
• I am familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a In Villa Dining Manager at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.