Immersive Venue Director - Guest Experience & Live Shows

BOOMROOM SA; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A popular entertainment venue in Jeddah is seeking a dynamic Venue Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have over 6 years of management experience in high-volume hospitality or entertainment venues. Responsibilities include staff recruitment and training, customer service management, and compliance with local regulations. The role requires strong leadership skills and fluency in English, with Arabic being a plus. Evening and weekend availability is necessary.

Qualifications

• 6+ years of experience managing high-volume entertainment or hospitality venues, preferably in KSA or the GCC.
• Fluent in English; Arabic is a strong advantage.
• Comfortable with a hands-on, fast-paced, guest-facing role.

Responsibilities

• Oversee daily operations of the entire venue, ensuring smooth functioning.
• Recruit and train on-ground staff; foster a collaborative team culture.
• Ensure outstanding guest service and manage feedback.
• Coordinate entertainment programs and manage financial reporting.

Skills

Leadership

Organizational skills

Communication skills

Customer service

Education

Bachelor's degree in Business, Hospitality, Events, or related field

Job description

A popular entertainment venue in Jeddah is seeking a dynamic Venue Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have over 6 years of management experience in high-volume hospitality or entertainment venues. Responsibilities include staff recruitment and training, customer service management, and compliance with local regulations. The role requires strong leadership skills and fluency in English, with Arabic being a plus. Evening and weekend availability is necessary.