The HC Officer is responsible for supporting day‑to‑day HR operations and providing professional HR services to employees and departments. This role works across key HR areas such as employee relations, onboarding and offboarding, contracts and documentation, HR systems, government platforms, and basic benefits administration. The HC Officer helps ensure that employee records are accurate, processes are completed on time, and that the company remains compliant with Saudi labor regulations and internal policies.
Job Responsibilities
- Administers and supports the implementation of human resources policies, procedures and HR plans for all employees; assists in maintaining and updating the employee handbook and related HR manuals as needed.
- Handles contract‑related processes such as contract issuance, renewal, probation period assessment and employee status changes, including updating these actions on Qiwa and other relevant platforms.
- Prepares and submits periodic HR reports and helps ensure the accuracy and integrity of HR data and employee records.
- Coordinates with the medical insurance provider regarding employee additions, deletions and medical claims, in collaboration with HR and Finance.
- Issues job offers, employment contracts, promotion/transfer letters, salary certificates and other employee letters (e.g., for banks, embassies and government entities).
- Maintains employees’ files and records, ensuring that all original documents, contracts and approvals are properly filed and up to date.
- Supports and helps standardize onboarding and offboarding processes, including document collection, orientation, exit clearance and related actions with government and HR systems.
- Follows up and updates employee information on key government and HR platforms such as Qiwa, GOSI, Muqeem, and Mudad, in coordination with the Government Relations team when needed.
- Assists in handling employee relations matters, including basic counseling, responding to HR‑related queries and supporting exit interviews when required.
- Assists in coordinating and documenting disciplinary cases in line with HR policies and Saudi labor law, under the guidance of senior HR staff.
- Helps maintain compliance with Saudi labor law, employment regulations and internal HR policies by ensuring that required documentation and approvals are in place.
Minimum Qualifications
- Bachelor’s degree in business administration, Human Resources, or a related field (or equivalent practical experience).
- 1–2 years of experience in a Government Relations, HR Operations, or similar role in Saudi Arabia.
- Good knowledge of basic HR and government procedures, with exposure to platforms such as Qiwa, GOSI, Muqeem, Mudad, and Absher considered an advantage.
- Strong organization and follow‑up skills, with attention to detail and the ability to manage multiple requests at the same time.
- Good MS Office skills, especially Excel and Word, with the ability to work with HR data and reports.
- Good communication skills in Arabic and English (spoken and written).