Housing Operations Manager — Resident Services & Facilities

Accor; Medina; On-site; SAR 180,000 - 260,000; Full time

Job summary

Accor is seeking a Housing Operations Manager in Medina to oversee daily staff accommodation facilities. You will manage admissions, move-ins/move-outs, occupancy records, and ensure clean, safe living spaces in line with policies and standards.

You will lead maintenance coordination with teams and contractors, monitor budgets, and produce regular operational reports while ensuring health, fire and environmental compliance. Strong leadership is required.

Qualifications

• Bachelor's degree in related field preferred.
• 3–5 years of experience in housing, property, facilities, or accommodation management.

Responsibilities

• Manage the daily operations of staff accommodation facilities.
• Oversee resident admissions, allocations, move-ins, move-outs and occupancy records.
• Ensure housing units, common areas and facilities are clean, safe and well maintained.
• Coordinate preventive and corrective maintenance with internal teams and external contractors.
• Conduct regular inspections to identify maintenance, safety and compliance issues.
• Develop and enforce housing policies, procedures and community standards.
• Address resident inquiries, complaints and disputes in a timely and professional manner.
• Monitor housing occupancy levels and prepare regular operational reports.
• Manage housing budgets, monitor expenses and control operating costs.
• Ensure compliance with health, safety, fire and environmental regulations.
• Supervise housing staff including housekeeping, maintenance and administrative personnel.
• Coordinate emergency response procedures for housing-related incidents.
• Maintain accurate records of residents, inventories, inspections, maintenance and contracts.
• Liaise with vendors, contractors and service providers to ensure quality service delivery.
• Recommend improvements to housing services and resident satisfaction.

Skills

Staff supervision

Facilities management

Budget management

Health & safety

Vendor coordination

Education

Bachelor's degree in Property Management

Job description

Accor is seeking a Housing Operations Manager in Medina to oversee daily staff accommodation facilities. You will manage admissions, move-ins/move-outs, occupancy records, and ensure clean, safe living spaces in line with policies and standards.

You will lead maintenance coordination with teams and contractors, monitor budgets, and produce regular operational reports while ensuring health, fire and environmental compliance. Strong leadership is required.