Housekeeping Supervisor

New Madinah Hotel; Medina Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prominent hotel in Medina is looking for a Housekeeper Supervisor to lead the housekeeping team and ensure exceptional cleanliness in line with guest expectations. Candidates must have supervisory experience in housekeeping, with a high school diploma or equivalent. The role offers a competitive salary and various benefits, emphasizing a culture of support and inclusion.

Benefits

Competitive salary

Room discounts

Training opportunities

Qualifications

• Experience in housekeeping with supervisory responsibilities.
• Strong customer service focus.
• Ability to manage a team effectively.

Responsibilities

• Manage and develop housekeeping team.
• Ensure cleanliness exceeds guest expectations.
• Handle guest complaints and special requests.

Skills

Team management

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Do you have exceptional standards? We’re searching for a Housekeeper Supervisor to work alongside our HK Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

A little taste of your day-to-day

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Handling complaints and special requests to keep every guest happy
• Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

Only applications with experience exclusively in the Kingdom of Saudi Arabia, specifically in Makkah and Madinah backgrounds, will be considered.

What we need from you

• High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.