Housekeeping Supervisor

YALJ Group; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in the Makkah Region is seeking a Housekeeping Supervisor to ensure the cleanliness and standards of guest rooms and public areas. The ideal candidate will have strong leadership skills, attention to detail, and a thorough understanding of health and safety regulations. Responsibilities include supervising staff, inspecting clean areas, and addressing guest complaints. Competitive salary and benefits are provided.

Qualifications

• Proven experience in a housekeeping supervisory role.
• Strong leadership and team management skills.
• Familiarity with hygiene regulations and safety standards.

Responsibilities

• Supervise housekeeping staff in their daily duties.
• Inspect guest rooms, corridors, and public areas regularly.
• Coordinate daily room assignments and cleaning schedules.
• Monitor stock levels of cleaning supplies and raise requisitions.
• Provide training, guidance, and performance feedback to staff.
• Address guest requests or complaints promptly.

Skills

Leadership Skills

Attention to Detail

Organizational Skills

Communication Skills

Knowledge of Health and Safety Regulations

Job description

Overview

The Housekeeping Supervisor oversees the cleanliness, orderliness, and overall standards of guest rooms, public areas, and back-of-house facilities in line with the hotel’s luxury standards. The role ensures guest satisfaction, compliance with hygiene regulations, and smooth daily operations of the housekeeping team.

Responsibilities

• Supervise housekeeping staff in their daily duties, ensuring high standards of cleanliness and presentation.


• Inspect guest rooms, corridors, and public areas regularly to ensure quality control.


• Coordinate daily room assignments and cleaning schedules.


• Monitor stock levels of cleaning supplies, linen, and guest amenities; raise requisitions as required.


• Provide training, guidance, and performance feedback to housekeeping staff.


• Address guest requests or complaints related to housekeeping services promptly and professionally.


• Ensure compliance with hotel safety, security, and hygiene policies.


• Support Executive Housekeeper in administrative tasks and shift reporting.

Skills

• Leadership Skills: The ability to lead and manage a team effectively, ensuring that all staff are motivated and performing to the best of their abilities.


• Attention to Detail: A keen eye for detail is essential in maintaining cleanliness standards and ensuring that no area is overlooked.


• Organizational Skills: Strong organizational capabilities help in scheduling cleaning tasks, managing staff, and maintaining inventory efficiently.


• Communication Skills: Effective verbal and written communication skills are necessary for training staff, reporting issues, and collaborating with other departments.


• Knowledge of Health and Safety Regulations: Understanding and implementing health and safety standards is crucial for ensuring a safe working environment for all.