Hotel Front Desk Agent – Chinese Speaker

IHG Hotels & Resorts; Medina Province; On-site; SAR 24,000 - 30,000; Full time

Job summary

A global hospitality company is seeking a Guest Service Agent in Saudi Arabia. This role involves welcoming guests, managing bookings, and ensuring safety procedures are followed. Applicants should speak fluent Chinese and possess strong communication and problem-solving skills. The ideal candidate will have experience in front desk services and must be able to lift items up to 50lbs. The company offers a supportive team environment that values personal connections with guests.

Benefits

Part of a global family

Equal opportunity employer

Qualifications

• Experience in a front desk or guest service position preferred.
• Ability to lift, push, and pull objects up to 50lbs (23 kg).
• Fluency in the local language and additional languages a plus.

Responsibilities

• Greet guests warmly to create a memorable experience.
• Manage guest bookings and handle inquiries.
• Follow safety procedures and report incidents.

Skills

Fluent in Chinese

Communication skills

Problem-solving skills

Tech-savvy

Education

High school diploma

College or university degree

Job description

A global hospitality company is seeking a Guest Service Agent in Saudi Arabia. This role involves welcoming guests, managing bookings, and ensuring safety procedures are followed. Applicants should speak fluent Chinese and possess strong communication and problem-solving skills. The ideal candidate will have experience in front desk services and must be able to lift items up to 50lbs. The company offers a supportive team environment that values personal connections with guests.