Healthcare Solutions Partner

Novartis; Saudi Arabia; On-site; SAR 90,000 - 120,000; Full time

Job summary

A leading pharmaceutical company is seeking a professional to strengthen customer relationships and enhance patient outcomes in Saudi Arabia. The ideal candidate will have at least 5 years of experience in the local market, effective communication skills, and fluency in Arabic. Responsibilities include executing company strategies and designing innovative solutions tailored to customer needs. This role offers significant impact on healthcare ecosystems.

Qualifications

• Minimum of 3 years’ experience in a relevant role within the insurance or pharmaceutical sector.
• At least 5 years of direct, hands-on experience in the Saudi Arabian market.
• Proven ability to negotiate effectively and communicate with impact.
• Demonstrated experience in managing and influencing key stakeholders.
• Arabic language is a must.

Responsibilities

• Identify and segment key customers to ensure strategic alignment.
• Lead local execution of company strategy aligned with brand plans.
• Act as point of contact for C-suite interactions with key accounts.
• Coordinate customer activities for professional interactions.
• Drive communication strategies and oversee project execution.
• Build partnerships with Tier 1 customers to develop account strategies.
• Design and implement tailored solutions leveraging cross-functional expertise.
• Responsible for ecosystem mapping and value creation initiatives.

Skills

Negotiation

Stakeholder management

Effective communication

Customer engagement

Arabic fluency

Job description

Job Description Summary

In this exciting role, the individual will partner with leadership teams across strategic healthcare ecosystems to deeply understand customer priorities and challenges. They will lead the design and implementation of innovative, integrated solutions that enhance outcomes across the entire patient and prescriber journey, while driving long‑term mutual growth. By leveraging the full breadth of Novartis expertise, they will identify new value creation opportunities, strengthen relationships, and ensure seamless execution to deliver impactful results.

Job Description

Major Accountabilities:

• Identify and segment key customers, continuously monitoring account dynamics to ensure strategic alignment.
• Lead local execution of company strategy, fully aligned with marketing and operational brand plans.
• Act as the central point of contact for C‑suite interactions with key accounts, ensuring strong executive engagement.
• Coordinate all customer activities to deliver cohesive, professional, and efficient interactions through a unified team approach.
• Drive communication strategies and oversee project execution, fostering a customer‑focused organization.
• Build and maintain strong partnerships with Tier 1 customers, engaging stakeholders to map priorities and develop holistic account strategies.
• Design and implement innovative, scalable solutions tailored to customer needs, leveraging cross‑functional expertise for maximum impact.
• Responsible for Ecosystem mapping rate, account strategy implementation and value creation initiatives.

Minimum Requirements

• Minimum of 3 years’ experience in a relevant role within the insurance or pharmaceutical sector, such as Market Access, Strategic Partnerships & Alliances, or Key Account Management.
• At least 5 years of direct, hands‑on experience in the Saudi Arabian market.
• Proven ability to negotiate effectively and communicate with impact.
• Demonstrated experience in managing and influencing key stakeholders.
• Arabic language is must.

Skills Desired

(none provided)