Head of Retail Operations

D.C. Global Talent Inc.; Riyad Al Khabra; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading retail management firm is seeking a Head of Retail Operations in Riyadh, Saudi Arabia. The ideal candidate will lead a nationwide fashion retail network, driving operational excellence and sales growth with 10–12 years of experience in mid-priced fashion retail. The role offers a competitive salary of SAR 30,000 plus a performance-based bonus. Proficiency in Arabic is mandatory.

Benefits

Private health insurance

21 business days paid annual vacation

Performance-based annual bonus up to 4 months' salary

Qualifications

• 10–12 years of experience in managing mid-priced/large-range fashion retail operations.
• Strong business acumen and numerical skills.
• Proven leadership in the Saudi retail market.

Responsibilities

• Lead nationwide retail operations to achieve sales targets.
• Implement processes for consistency and efficiency.
• Monitor KPIs and market trends for growth.

Skills

Leadership in retail

Sales growth strategies

Operational excellence

Job description

Head of Retail Operations

Location: Riyadh, Saudi Arabia (Frequent Travel Across the Kingdom)
Language Requirement: Fluent Arabic (Mandatory)
Industry: Fashion & Lifestyle Retail
Gross Monthly Salary: SAR 30,000 + Annual Bonus

About the Role

We are seeking a dynamic Head of Retail Operations to lead and optimize our nationwide fashion retail network. The ideal candidate will have deep expertise in mid-priced, large-range fashion/lifestyle brands within the Saudi market, with proven leadership in driving operational excellence, sales growth, and team performance.

Key Responsibilities

• Lead nationwide retail operations, ensuring achievement of sales and operational targets.

• Implement structured processes to drive consistency, efficiency, and high performance.

• Monitor KPIs and market trends to identify growth opportunities.

• Recruit, train, motivate, and manage high-performing retail teams.

• Oversee rewards, recognition, and incentive programs to boost engagement and results.

• Collaborate with Category, Supply Chain, and Marketing to align on weekly goals.

Qualifications

• 10–12 years of experience in managing mid-priced/large-range fashion retail operations (e.g., Max, Splash, BFL, Iconic, Forever 21, Red Tag, Lefties, Borders).

• Strong business acumen, numerical skills, and strategic decision-making ability.

• Proven leadership in the Saudi retail market with a disciplined, process-oriented mindset.

Compensation & Benefits

• Gross Salary: SAR 30,000/month.

• Private health insurance.

• 21 business days of paid annual vacation, including flight tickets.

• Performance-based annual bonus of up to 4 months’ salary.