Head of Quality Assurance

confidential; Riyadh; On-site; SAR 250,000 - 350,000; Full time

Job summary

A leading manufacturing firm in Riyadh is seeking a Head of Quality Assurance. The role involves overseeing quality processes and ensuring customer satisfaction through continuous improvement. Candidates should have a Master's degree and at least 8 years of experience in quality management, including 3 years in a leadership position. Key responsibilities include implementing quality strategies, leading teams, and driving EHS processes.

Qualifications

• 8 years of experience in quality management in a manufacturing environment.
• 3 years as head of the quality department.
• Proven project management skills.

Responsibilities

• Create and implement best practice quality vision and strategy.
• Evaluate challenges in quality assurance and take action.
• Lead quality function from conception through warranty analysis.
• Establish quality and reliability standards.
• Drive and develop EHS processes within the organization.

Skills

Attention to detail

Leadership

Quality improvement processes

Analytical skills

Problem-solving

Statistical analysis

Education

Masters in a relevant commercial or engineering discipline

Job description

Role Purpose

The Head of Quality Assurance shall be responsible for overseeing the development, implementation, and maintenance of quality assurance and control processes within the Company.

He shall be responsible for implementing Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimizing production quality levels and supporting operational excellence. He shall work closely with engineering, sales, production and store departments to improve operational excellence. He shall lead and develop the Quality Management system, striving for best-in-class products and business practices to deliver to the customer’s expectations, managing teams and projects across the business.

Key Responsibilities

• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance,
• Ensure that quality strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner,
• Evaluate the challenges faced by the production and other departments pertaining to quality assurance and take action to mitigate risks and develop opportunities,
• Lead and manage the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible,
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required,
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically,
• Work to prevent non-conformances, customer complaints, concession and rework alongside Manufacturing/ Engineering and Operations to develop corrective and preventative actions within required time-frame,
• Ensure that corrective actions are delivered, and non-compliance issues are resolved on time
• Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Drive and develop Environmental, Health and Safety processes and procedures within the organization implementing a behavioral approach to safety and a zero-tolerance culture,
• Provide leadership to departments under their control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions.

Qualifications & Experience Requirements

• Masters in a relevant commercial or engineering discipline with appropriate qualification in quality management
• At least 8 years’ experience in quality management of a manufacturing environment including 3 years as head of the department, with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems
• Ability to add value, reduce costs and make business improvements
• Proven project management and quality experience
• Experience of operating and influencing at a strategic level
• Knowledge and technical understanding of automotive processes, components and manufacturing techniques

Skills

• Great attention to detail and a results driven approach.
• Ability to lead and inspire a team of quality professionals.
• Experience in developing and implementing quality improvement processes.
• Strong analytical skills to assess data and identify trends.
• Proficiency in identifying and solving quality-related problems.
• Skill in using statistical tools and techniques for data analysis.