Head of E-Commerce Operations

شركة درعه للتجاره; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading retail company in Saudi Arabia is seeking an experienced professional to lead e-commerce initiatives and manage cross-functional teams. The ideal candidate has over 6 years of experience in e-commerce, strong leadership skills, and a proven record in launching successful digital projects. This role offers an exciting opportunity to drive significant growth in a rapidly evolving digital landscape.

Qualifications

• Minimum of 6 years of experience in e-commerce, including leadership roles.
• Proven track record of launching digital initiatives.
• Ability to thrive in a fast-paced, cross-functional environment.

Responsibilities

• Lead and manage teams across various digital channels.
• Develop and implement operational plans for sales growth.
• Build and maintain strategic relationships with partners.

Skills

Leadership in e-commerce

Digital marketing

Negotiation skills

Understanding of consumer behavior

Education

Bachelor’s degree in Business Administration, Marketing, or E-Commerce

Master’s degree (preferred)

Job description

Key Responsibilities

• Lead and manage teams across Merchandising, Partnerships, Digital Platforms, Loyalty Programs, and Gift Cards.
• Develop and implement operational plans to achieve sales and digital growth targets.
• Manage the launch of new digital projects and continuously improve the online customer journey.
• Build and maintain strategic relationships with delivery apps, banks, and installment service providers.
• Monitor and analyze performance metrics and implement corrective actions when needed.
• Collaborate with technical and marketing teams to ensure seamless integration across digital touchpoints.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, or E-Commerce (Master’s degree is a plus).
• Minimum of 6 years of experience in e-commerce, including leadership or supervisory roles.
• In-depth understanding of digital consumer behavior and e-commerce sales channels.
• Proven track record of launching digital initiatives and achieving measurable sales results.
• Ability to thrive in a fast-paced, cross-functional environment.
• Excellent communication and negotiation skills with the ability to build long-term strategic partnerships.