Head of Digital Fraud

Marc Ellis; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading bank in Saudi Arabia is seeking a Head of Digital Fraud to develop and implement strategies for preventing fraud in digital channels. The ideal candidate will have over 8 years of relevant experience, strong leadership skills, and a background in risk management. Responsibilities include enhancing fraud detection capabilities and collaborating with internal teams to address risks effectively.

Qualifications

• Around +8 years of experience with a preference for 4 years in a relevant role.
• Prior experience in digital fraud Management or a relevant field.

Responsibilities

• Identify and address emerging fraud risks in digital channels.
• Develop and implement the digital fraud prevention strategy.
• Promote a culture of proactive fraud risk awareness across the Bank.
• Lead efforts to enhance fraud detection capabilities using advanced tools.
• Manage relationships with internal teams to address fraud-related issues.

Skills

Fraud risk identification

Digital payments knowledge

Risk management

Team leadership

Communication skills

Education

Bachelor’s degree in business administration, Information Security, Risk Management or a relevant major

Job description

Title : Head of Digital Fraud
Location :KSA-Riyadh

Strategic Competencies

• Support the implementation of the strategic plans in line with the department's objectives.
• Supports the development of the workforce plan for the division by providing inputs on its own department's workforce forecasts.
• Ensure the control of the operating framework for the department, provides guidance and support and ensures implementation and review of work processes to achieve high-performance standards and continuous improvement.

Core Responsibilities

• Demonstrate expertise in identifying and addressing emerging fraud risks in digital channels, including online banking, mobile apps, and digital payments.
• Develop and implement the organization’s digital fraud prevention strategy, ensuring alignment with overall fraud risk management objectives.
• Promote a culture of proactive fraud risk awareness across the Bank.
• Lead efforts to enhance fraud detection capabilities by integrating advanced tools, technologies, and analytics.
• Manage fraud detection systems and frameworks, ensuring they are optimized to identify and prevent fraudulent activities effectively.
• Oversee the analysis of fraud patterns and trends to mitigate risks and enhance fraud prevention mechanisms.
• Monitor fraud-related KPIs and metrics to assess the effectiveness of fraud prevention measures.
• Manage relationships with internal teams, such as IT, cybersecurity, and compliance, to address fraud related issues seamlessly.
• Oversee adherence to regulatory requirements and internal policies related to digital fraud prevention.
• Develop and maintain fraud-related policies, procedures, and reporting frameworks to ensure governance and consistency.
• Lead regular audits and assessments to identify vulnerabilities and implement corrective measures.
• Promote collaboration with internal and external stakeholders, including regulators, auditors.
• Demonstrate effective communication by providing periodic reports and insights on fraud trends and mitigation efforts to senior management.
• Maintain strong relationships with external vendors for fraud prevention tools and solutions.

People Leadership Management Competencies

• Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
• Develops talent within the team by providing guidance, ongoing feedback, coaching, and development opportunities to enable individuals to achieve the defined goals.

Risk & Governance Competencies

• Governs the department's implementation of risk-related policies and processes (operational, regulatory, financial, informational, reputational, and audit risks), ensuring that these meet regulatory and internal control requirements.
• Develops the implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and takes corrective action based on audit findings.

Qualification

Bachelor’s degree in business administration, Information Security, Risk Management or a relevant major.

Years of Experience

Around +8 years of experience with a preference 4 years of experience in a relevant role

Nature of Experience

Prior experience in digital fraud Management or a relevant field.