Guest-Focused Reservations Leader for Revenue Growth

Rotana Hotels; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel group in Saudi Arabia seeks a passionate Reservations Manager to lead the Reservations Department. The ideal candidate should have a degree in hospitality and at least two years of experience in hotel reservations. Responsibilities include providing exceptional customer service, maintaining operational standards, and maximizing sales opportunities. Strong communication skills and adaptability are essential. Fluency in English is required; additional languages are a plus.

Qualifications

• Minimum of two years' experience in hotel reservations.
• Proficient in computer literacy and English.
• Additional language skills are an asset.

Responsibilities

• Manage the Reservations Department effectively.
• Assist customers with prompt and helpful attitudes.
• Ensure all administration procedures meet hotel standards.
• Maximize sales opportunities through positive contributions.

Skills

Customer service

Communication skills

Teamwork

Planning for Business

Adaptability

Education

Degree in hospitality

Job description

A leading hotel group in Saudi Arabia seeks a passionate Reservations Manager to lead the Reservations Department. The ideal candidate should have a degree in hospitality and at least two years of experience in hotel reservations. Responsibilities include providing exceptional customer service, maintaining operational standards, and maximizing sales opportunities. Strong communication skills and adaptability are essential. Fluency in English is required; additional languages are a plus.