Guest Experience Waiter/Waitress - Upsell & Serve

Saudi Petroleum Services Polytechnic; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job description

Job Opportunities in Mecca

• Waiter / Waitress – Rotana Mecca

  • Responsibilities: greet guests, serve food & beverages, maintain cleanliness, and use upselling techniques.
  • Qualifications: hospitality training, good English, positive attitude, teamwork, and customer focus.
  • Work Environment: busy, calm under pressure.

• Food & Beverage Coordinator – Rotana Mecca

  • Responsibilities: oversee quality, guest satisfaction, and department operations; manage correspondence, support planning, ensure compliance, supervise events, and train staff.
  • Qualifications: hospitality degree, up to one year experience, fluency in English or French, strong communication skills, proactive attitude, and ability to work under pressure.

• Linen Room Attendant – Rotana Mecca

  • Responsibilities: manage linen and uniforms; tidy sorting, issuing, storage; maintain clean linen room; report maintenance needs.
  • Qualifications: good organization, friendly attitude, capacity to handle pressure in a multicultural environment.

• Housekeeping Attendant – Rotana Mecca

  • Responsibilities: clean and maintain hotel rooms and public areas; report maintenance issues; replenish supplies; ensure safety standards.
  • Qualifications: friendliness, cultural sensitivity, teamwork, experience in hotel housekeeping, basic English preferred.

• Head Waiter / Head Waitress – Rotana Mecca

  • Responsibilities: lead service teams; coordinate with kitchen and stewarding teams; train staff; oversee duty schedules; maintain professional appearance; welcome guests; promote outlet offerings.
  • Qualifications: hospitality diploma or degree, up to two years experience, fluency in English, familiarity with Micros; strong interpersonal skills and customer focus.

• Assistant Director of Housekeeping – Rotana Mecca

  • Responsibilities: supervise cleaning operations; coordinate repairs; manage supplies; ensure compliance with hotel standards; guide a diverse team.
  • Qualifications: strong management experience, organizational skills, fluency in English; knowledge of hotel management systems preferred.

• Housekeeping Order Taker – Rotana Mecca

  • Responsibilities: handle calls, lost & found procedures, update files; coordinate guest services such as babysitting; maintain housekeeping office; support multicultural team.
  • Qualifications: hospitality experience, good English, familiarity with Opera systems.