Guest Experience Lead - Senior Supervisor

Courtyard By Marriott; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel chain in Riyadh seeks a Guest Services Agent to manage guest check-ins and ensure exceptional customer service. The ideal candidate will have strong communication skills and supervisory experience. Responsibilities include maintaining guest accounts, processing payments, and assisting fellow team members. This role offers a dynamic work environment within a globally recognized brand, fun culture, and opportunities for professional growth. Join us to create memorable experiences for our guests.

Benefits

Competitive salary

Training and development programs

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Prepare daily reports and logs.
• Assist management in training and evaluating employees.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Riyadh seeks a Guest Services Agent to manage guest check-ins and ensure exceptional customer service. The ideal candidate will have strong communication skills and supervisory experience. Responsibilities include maintaining guest accounts, processing payments, and assisting fellow team members. This role offers a dynamic work environment within a globally recognized brand, fun culture, and opportunities for professional growth. Join us to create memorable experiences for our guests.