Guest Experience Lead - Front of House (F&B)

Six Flags مدينة القدية; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

An entertainment company in Riyadh is seeking candidates for Front of House roles in the F&B department. Ideal candidates should have experience in food and beverage, possess excellent customer service skills, and be flexible to work various shifts. Responsibilities include ensuring guest satisfaction, taking orders, and collaborating with kitchen staff. Enjoy the dynamic environment and contribute to a remarkable guest experience.

Qualifications

• Prior experience in the food and beverage industry, preferably in a front of house role.
• Ability to work in a fast-paced and dynamic environment.
• Food safety and hygiene certification is a plus.

Responsibilities

• Ensure exceptional guest service and satisfaction.
• Greet and seat guests in the dining area.
• Take orders and serve food and beverages.
• Provide menu recommendations and answer guest inquiries.
• Handle cash transactions and process payments.
• Maintain cleanliness and presentability of the dining area.
• Collaborate with kitchen staff for accurate order delivery.
• Adhere to food safety and hygiene standards.
• Assist in inventory management and restocking of supplies.
• Handle guest complaints and resolve issues professionally.

Skills

Excellent customer service

Communication skills

Cash handling

Flexibility

Job description

An entertainment company in Riyadh is seeking candidates for Front of House roles in the F&B department. Ideal candidates should have experience in food and beverage, possess excellent customer service skills, and be flexible to work various shifts. Responsibilities include ensuring guest satisfaction, taking orders, and collaborating with kitchen staff. Enjoy the dynamic environment and contribute to a remarkable guest experience.