Guest Experience Host - Warm Welcome & Seating Expert

Hilton; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Hostess to ensure guests feel welcome and satisfied through exceptional service. The role requires managing guest queries, having extensive knowledge of menu offerings, and maintaining high grooming standards. Ideal candidates should demonstrate a positive attitude, good communication skills, and the ability to work both independently and in teams. Experience in the food and beverage industry is preferred. Join a team dedicated to providing remarkable hospitality experiences.

Qualifications

• Maintain a positive attitude.
• Demonstrate good oral and written communication skills.
• Commit to high levels of customer service.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Ensure knowledge of menu items and products.
• Follow proper reporting procedures for issues.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Ability to work independently or in teams

Education

Degree in relevant area

Job description

A global hospitality company is seeking a Hostess to ensure guests feel welcome and satisfied through exceptional service. The role requires managing guest queries, having extensive knowledge of menu offerings, and maintaining high grooming standards. Ideal candidates should demonstrate a positive attitude, good communication skills, and the ability to work both independently and in teams. Experience in the food and beverage industry is preferred. Join a team dedicated to providing remarkable hospitality experiences.