Guest Experience Host - Luxury Restaurant

Rosh Rayhaan by Rotana; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel in Riyadh is seeking a professional Restaurant Hostess to join their team. The successful candidate will greet guests, manage reservations, and ensure a delightful dining experience. Ideal candidates will have excellent communication skills, previous customer service experience, and the ability to multitask in a fast-paced environment. Fluency in Arabic and English is essential, along with a professional appearance.

Qualifications

• Previous experience as a Hostess or in a customer service role is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and work well in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of reservation systems is a plus.

Responsibilities

• Greet guests as they arrive at the restaurant in a friendly manner.
• Escort guests to their tables, providing menus and ensuring comfort.
• Maintain a neat and organized waiting list and reservation book.
• Assist in taking reservations over the phone or in person.
• Coordinate with restaurant staff for smooth operations.
• Answer guest inquiries and provide information about the restaurant.
• Handle guest feedback and resolve issues professionally.

Skills

Excellent communication skills

Strong interpersonal skills

Ability to multitask and work under pressure

Good organization skills

Customer service oriented

Knowledge of etiquette and protocol

Ability to work in a team

Fluent in Arabic and English

Professional appearance and demeanor

Job description

A luxury hotel in Riyadh is seeking a professional Restaurant Hostess to join their team. The successful candidate will greet guests, manage reservations, and ensure a delightful dining experience. Ideal candidates will have excellent communication skills, previous customer service experience, and the ability to multitask in a fast-paced environment. Fluency in Arabic and English is essential, along with a professional appearance.